TC972 english.qxd 4/13/2004 10:58 AM Page 1
OWNER'S MANUAL
In Use
Low Batt
Page
TALK
Redial
Flash
3
1
2
In Use/Chg
def
Power
abc
4
6
5
ghi
mno
jkl
7
w9xyz
#
8
pqrs
tuv
0
*
Memo
Scan
Pause
Tone
2.4 GHz Cordless Telephone
PLEASE READ BEFORE OPERATING THIS EQUIPMENT
Model : TC972
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Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock and/or injury, always follow these
basic safety precautions when using your cordless telephone equipment.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the telephone.
3. Do not use this telephone near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet
basement, near a swimming pool, or anywhere else where there is water.
4. Avoid using a telephone (other than a cordless type) during an electrical storm. There may
be a remote risk of electric shock from lightning.
5. Do not use the telephone to report a gas leak in the vicinity of the leak.
6. Use only the power cord and Battery Pack indicated in the Owner’s Manual. Do not dispose
of the Battery Pack in a fire. The Battery Pack may explode. Check with local codes for
possible special disposal instructions.
7. Operate this telephone using the electrical voltage as stated on the Base Unit or in the
Owner’s Manual. If you are not sure of the voltage in your home, consult your dealer or local
power company.
8. Unplug this telephone from the wall outlet before cleaning or replacing the Battery Pack. Do
not use liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for cleaning.
9. Place this telephone on a stable surface. Serious damage and/or injury may result if the
telephone falls.
10. Do not cover the slots and openings on this telephone. This telephone should never be
placed near or over a radiator or heat register. This telephone should not be placed in a
built-in installation unless proper ventilation is provided.
11. Do not place anything on the power cord. Install the telephone where no one will step or trip
on the cord.
12. Do not overload wall outlets or extension cords as this can increase the risk of fire o
electric shock.
13. Never push any objects through the slots in the telephone. They could touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill
liquid of any kind on the telephone.
14. To reduce the risk of electric shock, do not take this telephone apart. If service or repair work
is required on this telephone, take it to a qualified service representative. Opening or
removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly
can cause electric shock when the appliance is subsequently used.
15. Unplug this telephone from the wall outlet and consult a qualified service representative in
any of the following situations.
A. When the power supply cord is frayed or damaged.
B. If liquid has been spilled into the telephone.
C. If the telephone has been exposed to rain or water.
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Safety Instruction
D. If the telephone does not operate normally by following the operating instructions. Adjust
only those controls that are covered by the operating instructions. Improper adjustment may
require extensive work by a qualified technician to restore the telephone to normal
operation.
E. If the telephone has been dropped or the case has been damaged.
F. If the telephone exhibits a distinct change in performance.
16. Never install telephone wiring during a lightning storm.
17. Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
18. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
19. Use caution when installing or modifying telephone lines.
Battery Safety
CAUTION:
Risk of explosion if Battery Pack is replaced by an incorrect type. Replace
only with the same or equivalent type. Dispose of used batteries according
to the instructions. To reduce the risk of fire or personal injury, read and
follow this instructions.
1. Use only the following type and size of Battery Pack:
3.6V, 600mAh Nickel Metal Hydride Ni-MH Battery Pack
2. Do not dispose of the Battery Pack in a fire. It may explode. Check with local codes for
possible special disposal instructions.
3. Do not open or mutilate the Battery Pack. Released electrolyte from a Battery Pack is
corrosive and may cause damage to the eyes or skin. Electrolyte may be toxic if swallowed.
4. Exercise care in handling the Battery Pack to prevent shorting the Battery Pack with
conductive materials such as rings, bracelets, and keys. The Battery Pack or conductor
may overheat and cause burns.
5. Charge the Battery Pack provided with (or identified for use with) this telephone only in
accordance with the instructions and limitations specified in this manual.
6. Observe proper polarity orientation between the Battery Pack and Battery Charger.
SAVE THESE INSTRUCTIONS
ATTENTION:
The telephone that you have purchased contains a rechargeable Battery Pack. The Battery Pack
is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to
dispose of this Battery Pack into the municipal waste stream. Check with your local solid waste
officials for details in your area for recycling options or proper disposal.
3
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Handset Controls
1. In use / Low Batt
(Battery) LED
Indicator
8. Handset Receiver
9. Redial Button
2. TALK Button
3. Flash Button
10. Headset Jack
4. Handset Volume Control
11. Ringer ON/OFF
Switch (Hi, Mid, Low)
Switch
5. Memo Button
6. Pause Button
7. Microphone
12. Scan Button
13. Tone Button
14. Charge Contacts
1. In use /Low Batt (Battery) LED Indicator - Lights up when the Hadset is in TALK
mode. Blinks when the battery charge is low.
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Handset Controls
2. Talk button - Press to answer an incoming call or to place a call. Press to end the call.
3. Flash button - Press to answer an incoming call if you have Call Waiting.
4. Handset Volume Control (LOW, MID, HI) switch - Select the receiver volume level.
5. Memo button - Press to store phone numbers in memory or to call a number you have
previously stored.
6. Pause button - Press to insert a Pause while dialing. (You will need the Pause button to dial
numbers which use an alternative Long Distance Access Code.)
7. Microphone
8. Handset Receiver
9. Redial button - Press to Redial the last number you called.
10. Headset Jack - For connecting your headset plug to enjoy hands-free communication. (See
page 12 for detail).
11. Ringer ON/OFF switch - Switch to ON to engage the ringer on the Handset. Set switch to
OFF to disengage the ringer on the Handset. Remember to return to “ON” position when
you are ready to receive calls.
12. Scan button - Press to change the operating channel when you hear interference.
13. Tone button - Press to change the dialing mode from PULSE to TONE.
14. Charge Contacts - For charging the Battery Pack inside the Handset. We recommend
cleaning the Charge Contacts periodically with a damp cloth.
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Base Unit Controls
1. Tone/Pulse Select Switch
2. Power-In Connection Jack
3. Telephone Line Connection Jack
12VDC
200mA
TONE /P ULSE
TEL LINE
4. Base Unit Antenna
5. Page button
Page
6. Charge Terminals
In Use/Chg
Power
7. Power LED Indicator
8. In Use/Charge LED Indicator
1. Tone/Pulse Select Switch
2. Power-In Connection Jack
3. Telephone Line Connection Jack
4. Base Unit Antenna
5. Page button - Press to page the Handset
6. Charge Terminals - For charging the Handset battery pack. For best performance, clean
the Charge terminals periodically with a damp cloth.
7. Power LED Indicator - Lights up when power I connected to the Base Unit.
8. In Use/Charge LED Indicator - (IN USE) Lights up to indicate that the Handset is in TALK
mode. (CHARGE) Lights up when the Handset is placed on the Base Unit for charging.
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Getting Started
Carefully remove your cordless telephone from its shipping carton. If there is any visible
damage, do not attempt to operate this equipment. Return it to the place of purchase.
Check to be sure you have all items that come with this cordless telephone system. You should
have a Handset, Base Unit, AC Adaptor, Battery Pack, Telephone Line Cord, Belt Clip, and
Owner’s Manual.
InUse
Low Batt
Page
AC Adaptor
Belt Clip
TALK
Flash
1
Redial
3
2
In Use/Chg
def
Power
abc
4
6
5
ghi
mno
jkl
7
wx9yz
#
Scan
tu8v
0
pqrs
*
Memo
Pause
Tone
Telephone Line Cord
Battery Pack
Handset
Base Unit
Connecting your Phone
This section is a reference guide to the basic functions and operations of your cordless telephone.
For more detailed descriptions of the operations and features of this telephone, refer to the
Contents on page 1.
1. Insert the small plug on the end of the AC Adaptor into the Power-In Connection Jack at the
back of the Base Unit.
2. Plug the AC Adaptor into a 120V wall outlet Use only Class 2 power source 12V DC, 200mA.
120V WALL
OUTLET
TELEPHONE LINE
CONNECTION
JACK
TELEPHONE
JACK
POWER-IN
CONNECTION
JACK
12VDC
200mA
TONE/PULSE
L LINE
TELEPHONE
LINE CORD
AC
ADAPTOR
TONE/PULSE
SELECT SWITCH
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Getting Started
3. Insert one plug of the Telephone Line Cord into the house Telephone Jack and the other end
into the Telephone Line Connection Jack at the back of the Base Unit. ( If you have and older
4-prong Telephone Jack, you will need an RJ-11C Telephone Jack Adaptor. This Adaptor is
available at the same place you purchased you telephone.
CAUTION: The cordless telephone operates at a frequency that cause interference to nearby
TVs and VCRs; the base phone should not be placed near, or on top of a TV or VCR. If
interference is experienced, moving the cordless telephone farther away from the TV or VCR
will often reduce or eliminate the interference.
Battery Installation
To install the 3.6V 600mAh cordless Handset
battery pack:
1. Install the Handset Battery Pack by plugging it into
the Battery connector inside the Battery
compartment. Place the Battery Pack inside the
Battery Compartment.
BATTERY PACK
2. Slide the Handset Battery compartment cover
firmly into place in its closed position
3. Once you have installed the Battery Pack and
placed the Handset on the cradle you will hear a
tone indicating the Handset has connected with
the charging contacts and will successfully charge.
BATTERY
COMPARTMENT
COVER
4. IMPORTANT: Before initial use, charge the
Handset for 12 hours.
Battery Duration
A fully charged battery lasts for approximately:
4 hours when you use the Handset continuously (talk time).
5 days when the Handset is not in use (standby).
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Getting Started
TONE/PULSE Select Switch:
A. If your home is equipped with a tone dialing system, set the TONE/PULSE Select Switch
to the TONE position.
B. If you have a rotary dialing system, set the TONE/PULSE Select Switch to the PULSE
position.
C. If you are not sure which system you have, set the TONE/PULSE Select Switch to the
TONE position. Press the TALK button on the Handset and make a call. If the call
connects, leave the switch as is; otherwise set to the PULSE position.
Belt Clip Installation
BELT CLIP
HOOK
With the back of the Handset facing up, insert one
side of the Belt Clip Hook into the matching slot at the
top side of the Handset. Press down on the opposite
side of the Belt Clip until the other hook locks into the
slot on the side of the Handset.
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Cordless Telephone Operation
Preparing for Use
Before you can use your cordless telephone, you must charge the Handset for 12 hours. Failure
to do so will require recharging of the Battery Pack more often.
1. Place the Handset on the Base Unit for 12 hours.
2. After 12 hours, remove the Handset from the Base Unit.
NOTE: Depending on the frequency of use, once the Handset is fully charged, it remains
functional for approximately 6 hours of continuous use and approximately 6 days when
the Handset is off the Base Unit in standby mode.
Placing Calls
1. Press the TALK button. The Handset IN USE LED
indicator and the Base Unit IN USE/CHARGE LED
indicator will light up.
2. Listen for a dial tone.
3. Dial the phone number.
In Use
Low Batt
4. When you have finished your call, either press the TALK
button or place the Handset on the Base Unit. The
TALK
Redial
3
Flash
1
Handset IN USE LED indicator will turn off and the
Base Unit IN USE/CHARGE LED will light up to
indicate that the Handset is charging.
2
NOTES:
1. The Base Unit does not have a ringer and does not ring when receiving an incoming call.
2. If you are too far away from the Base Unit, the Handset emits “beep” sounds to warn
you that the background noise level is too high for proper communication between the
Handset and the Base Unit. When you hear this sound, you should move closer to
the Base Unit to reduce the noise level. Otherwise, the call will automatically cut off.
Receiving Calls with the Handset off the Base Unit
1. When the phone rings, press the TALK button. The IN USE LED indicator will light up.
2. Start your conversation.
3. To end your conversation, either press the TALK button or place the Handset on the
Base Unit. If you place the Handset on the Base Unit CHARGE CRADLE, you activate the
automatic standby feature.
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Getting Started
Receiving Calls with the Handset on the Base Unit
1. When the phone rings, lift the Handset.
The IN USE LED indicator will light up.
NOTE: The Handset RINGER ON/OFF
switch must be in the “ON” position for
ringer to operate.
2. Start your conversation.
3. To end your conversation, either press the
TALK button or place the Handset on
the Base Unit. If you place the Handset on
the Base Unit CHARGE CRADLE, you
activate the automatic standby feature.
Storing Numbers
1. Be sure the Base Unit IN USE LED
indicator is off and the Handset is in
standby mode.
2. Press the MEMO button.
3. Dial the number you want to store.
4. Press the MEMO button again.
5. Dial the Keypad 0~9 button where you
want to store that number. You will hear
one confirmation “beep.”
6. Repeat steps 1 through 5 to store other
telephone numbers.
EXAMPLE : To store the number 115-1968 under the Keypad 1 button:
1 - Press the MEMO button.
2 - Dial 115-1968.
4 - Press the keypad 1 button.
5 - You have stored 115-1968 under keypad 1 button.
3 - Press the MEMO button again.
A total of 10 telephone numbers can be programmed in memory.
IMPORTANT: The maximum number of digits that can be stored for any phone number is 16 in
PULSE or TONE mode. The maximum number of digits for mixed (TONE and PULSE in
combination) dialing is 15. If you are using a switchboard system to access an outside line (such
as an 8 or 9), press the PAUSE button to store a Pause.
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Getting Started
Recalling Stored Numbers from Memory
1. Press the TALK button.
2. Press the MEMO button.
3. Press the keypad button for the number you have stored. The stored number will be dialed
automatically.
EXAMPLE: To recall number 115-1968 stored under the keypad 1 button:
1 - Press the TALK button.
2 - Press the MEMO button.
3 - Press the keypad 1 button.
Redial Feature
1. If you get a busy tone, press the TALK button to hang up.
2. Later, press the TALK button again.
3. Listen for a dial tone.
4. Press the REDIAL button. This will automatically redial the last telephone number you called.
Mixed Mode (Temporary Tone) Dialing
If you only have Pulse (rotary dialing) service in your area set the TONE/PULSE select switch at
the rear of the Base Unit to PULSE position. If you want to access tone dialing mode, press
the TONE button on the Handset and dial the desired number, subsequent digits will be dialed
into Tone mode. Pulse mode will reset after the Handset is returned on-hook.
Using the Headset Feature
Your telephone can utilize a headset (included) to
be connected to your Handset for you to enjoy
hands-free communication.
Insert the small plug on the end of the headset into
the Headset Jack at the right side of the
Handset. Follow the procedures discussed in
“Receiving Calls” and Placing Calls” to receive and
place a call.
NOTE: When you plug the headset plug into the
Headset Jack it automatically mutes the
Microphone and Speaker of the
Handset. Unplug the headset to return
the Handset to normal use.
The Headset Jack is compatible with 2.5 mm
headset plugs only.
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Security
Your cordless telephone uses a digital coding security system to prevent unauthorized use of your
telephone line by another nearby cordless telephone. The system has its own identifying signal
created by microcomputers in both the Base Unit and the Handset.
Security Code
This telephone has an internal security code with 65,536 possible combinations.
Resetting Security Code and Channel Information
Communication between the Handset and the Base Unit may not be possible in any of the
following situations:
1. After a power failure.
2. After relocating the Base Unit by disconnecting the AC ADAPTOR.
3. After replacing the Handset Battery Pack.
To reset, place the Handset on the Base Unit for 2 to 5 seconds.
Multi-Channel Access
Your cordless telephone lets you select a channel from the 50 frequencies available to transmit
signals between the Base Unit and the Handset. When you notice interference from other
cordless telephones, change to another channel by pressing the SCAN button on the Handset.
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Recharging the Battery Pack
The nickel metal hydride (Ni-MH) Battery Pack in the Handset can be recharged many times
using the built-in charger in the Base Unit.
When the BATT LOW LED indicator starts to blink rapidly, a “beep” sound will be heard every 12
seconds. This indicates that the Battery Pack needs to be recharged.
Charge the Battery Pack at least once every 90 days of non-use to avoid battery failure. When
the Battery Pack can no longer be charged, replacement of the Battery Pack will be necessary.
NOTES:
1. During a power interruption, the Base Unit does not operate, and a phone conversation
cannot be made on the Handset.
2. To ensure your phone charges properly, make sure that the CHARGE LED indicator on
the BASE UNIT lights up and a “beep” confirmation tone is heard.
Changing the Battery Pack
The Battery Pack provides power for the Handset of your cordless telephone.
To Replace the Battery Pack
1. Remove the Handset Battery Compartment Cover by sliding it down.
2. Pull out the Battery Pack PLUG and remove the Battery Pack. See “Battery Installation”
Pack on page 8.
ATTENTION:
The telephone that you have purchased contains a rechargeable Battery Pack. The Battery
Pack is recyclable. At the end of its useful life, under various state and local laws, it may
be illegal to dispose of this Battery Pack into the municipal waste stream. Check with your
local solid waste officials for details in your area for recycling options or proper disposal.
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Problem Solving
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1. Base Unit is plugged into a power source.
2. Handset is charged.
3. TONE/PULSE Select Switch is in the right position.
4. Telephone Line Cord is plugged into the Telephone Jack.
Range of phone limited, check the following:
1. Base Unit is centrally located in your residence.
2. Base Unit is not located near appliances.
No dial tone, check the following:
1. TELEPHONE LINE CORD plugs are connected to the Telephone Jack and Telephone Line
Connection Jack.
2. Base Unit is plugged into a power source.
3. If you had a power failure or had unplugged the Base Unit, replace the Handset on the
Base Unit for 2 to 5 seconds to reset the system.
Received signal flutters or fades, check the following:
1. Battery Pack in the Handset is fully charged.
2. Handset is not too far from the Base Unit.
Excess static, check the following:
1. Check to see that the Antenna is not touching another metal object.
Interference on reception, check the following:
1. Noise may be picked up from electrical products in the home or electrical storms. Generally,
this noise is a minor annoyance and should not be interpreted as a defect in your system. (See
Technical Information on page 16).
2. Choose an alternate channel using the SCAN button on the Handset.
3. Do not use this telephone within 20 ft. of a microwave oven while it is working, as you may
experience interference. This is a normal occurrence with 2.4 GHz phones and should not be
interpreted as a defect in the product.
If after pressing the TALK button, you receive three “beeps” and no dial tone,
check the following:
1. Base Unit is plugged into a power source.
2. If you had a power failure or had unplugged the Base Unit, replace the Handset on the
Base Unit for 2 to 5 seconds to reset the system.
NOTE: If none of the telephones in the house are working, disconnect one set at a time to
verify that none of the telephones are causing the problem. If you still have a problem after doing
this, and your telephone still does not work, please contact your local phone company.
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Technical Information
This cordless telephone uses radio frequencies to allow mobility. There are certain difficulties in
using radio frequencies with a cordless telephone. While these are normal, the following could
affect the operation of your system.
Noise
Electrical pulse noise is present in most homes at one time or another. This noise is most intense
during electrical storms. Certain kinds of electrical equipment such as light dimmers, fluorescent
bulbs, motors, and fans also generate noise pulses. Because radio frequencies are susceptible to
these noise pulses, you may occasionally hear them in your Handset. Generally they are a
minor annoyance and should not be interpreted as a defect in your system.
Range
Because radio frequency is used, the location of the Base Unit can affect the operating range.
Try several locations in your home or office and pick the one that gives you the clearest signal to
the Handset.
Interference
Electronic circuits activate a relay to connect the cordless telephone to your telephone line. These
electronic circuits operate in the radio frequency spectrum. While several protection circuits are
used to prevent unwanted signals, there may be periods when these unwanted signals enter the
Base Unit. You may hear clicks or hear the relay activate while you are not using the
Handset. If the interference occurs frequently, it can be minimized or eliminated by relocating
the Base Unit. You can check for interference before selecting the final Base Unit location by
plugging in the telephone.
NOTICE:
This cordless telephone uses radio communication between the Handset and the Base Unit and
may not ensure privacy of communication. Other devices, including other cordless telephones,
may interfere with the operation of this cordless telephone or cause noise during operation. Units
not containing coded access may be accessed by other radio communication systems. Cordless
telephones must not cause interference to any licensed radio service.
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FCC Information
FCC NOTICE
The FCC requires that you be advised of certain requirements involving the use of this telephone.
1. This telephone is hearing aid compatible.
2. This equipment complies with Part 68 of the FCC Rules. A label on the Base Unit of this
equipment contains, among other information, the ACTA Product Number and the Ringer
Equivalence Number (REN) for this equipment. You must, upon request, provide this
information to your telephone company.
3. The REN is also useful in determining the quantity of devices that you may
connect to your telephone line and still allow these devices to ring when your telephone
number is called. In most areas, but not all, the sum of the RENs for all devices
connected to one line should not exceed five (5.0). To be certain of the number of devices
that you may connect to your line, you should contact your local telephone company.
4. If your telephone causes harm to the telephone network, the telephone company may
temporarily disconnect your service. If possible, they will notify you in advance that
temporary discontinuance of service may be required. However, when advanced written
notice is not possible, the telephone company may temporarily discontinue service
without notice if such action is necessary under the circumstances.
5. The telephone company may make changes in its communication facilities, equipment,
operations, or procedures that could affect the proper operation of your equipment. If they
do, you will be provided with advance notice as to give you an opportunity to maintain
uninterrupted service.
6. This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs. (Contact your state public Utility
Commission or Corporation Commission for information.
7. An FCC compliant telephone cord and modular plug is provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring using
a compatible modular jack which is Part 68 compliant. See Installation Instructions for
details.
8. Please follow instructions for repairing, if repairing any (e.g. battery replacement section),
otherwise do not alter or repair any parts or device except specified.
9. The USOC number of the registration jack for this equipment is RJ11C.
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FCC Information
RINGER EQUIVALENCE NUMBER
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the ringer equivalence numbers of all devices does not exceed 5.
CAUTION:
Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
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