Instructions for Installation and Use
Fridge / Freezer
Model HM312NI
Operating Instructions
REFRIGERATOR/FREEZER COMBINATION
Contents
GB
Installation, 4-5
Positioning and connection
GB
Description of the appliance, 6
Overall view
English
Start-up and use, 7-8
Starting the appliance
Using the refrigerator to its full potential
Using the freezer to its full potential
Maintenance and care, 9
Switching the appliance off
Cleaning the appliance
Avoiding mould and unpleasant odours
Replacing the light bulb
Precautions and tips, 10
General safety
HM312NI
Disposal
Respecting and conserving the environment
Troubleshooting, 11
Hotpoint Guarantee, 15
Key Contacts, 16
Installation
! Before operating your new appliance, please read
these operating instructions carefully. They contain
important information for safe use, installation and care
of the appliance.
Your appliance is supplied with a 13amp fused plug that
can be plugged into a 13amp socket for immediate use.
Before using the appliance please read the instructions
below.
GB
! Please keep these operating instructions for future
reference. Pass them on to possible new owners of the
appliance.
WARNING:
THIS APPLIANCE MUST BE EARTHED.
Replacing fuse covers:
Positioning and connection
When replacing a faulty fuse, a 13amp ASTA approved
fuse to BS 1362 should always be used and the fuse
cover re-fitted.
If the fuse cover is lost, the plug must not be used until
a replacement is obtained.
Positioning
1. Place the appliance in a well-ventilated humidity-free
room.
2. Do not obstruct the rear fan grills. The compressor
and condenser give off heat and require good ventilation
to operate correctly and save energy.
3. Ensure the appliance is far away from any sources of
heat (direct sunlight, electric stove, etc.).
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or the
colour that is embossed in words on the base of the plug.
Electrical connections
After transportation of the appliance, carefully place it
vertically and wait at least 3 hours before connecting it
to the electricity mains. Before inserting the plug into the
electrical socket ensure the following:
Changing the plug:
Removing the plug
If your appliance has a non-rewireable moulded plug
and you should wish to remove it to add a longer cable
or to re-route the mains cable through partitions, units
etc. please ensure that either:
• The appliance is earthed and the plug is compliant
with the law.
• The socket can withstand the maximum power of the
appliance, which is indicated on the data plate
located on the bottom left side of the fridge (e.g. 150
W).
• The voltage must be in the range between the values
indicated on the data plate located on the bottom left
side (e.g. 220-240V).
-
The plug is replaced by a fused 13amp re-
wireable plug bearing the BSI mark of
approval.
or
-
The mains cable is wired directly into a
13amp cable outlet, controlled by a
switch (in compliance with BS 5733)
which is accessible without moving the
appliance.
• The socket is compatible with the plug of the
appliance.
If the socket is incompatible with the plug, ask an
authorised technician to replace it (see Assistance).
Do not use extension cords or multiple sockets.
Disposing of the plug
Cut off and dispose of the supplied plug if it does not fit
your socket. The cable should be cut as close as
possible to the moulded plug.
! Once the appliance has been installed, the power
supply cable and the electrical socket must be easily
accessible.
Remove the fuse.
! The cable must not be bent or compressed.
WARNING:
! The cable must be checked regularly and replaced by
To avoid a shock hazard do not insert the discarded
plug into a socket anywhere else.
authorised technicians only (see Assistance).
! The manufacturer declines any liability should these
safety measures not be observed.
4
Fitting a new plug
GB
IMPORTANT
WIRES IN THE MAINS LEAD ARE COLOURED IN
ACCORDANCE WITH THE FOLLOWING CODE...
Green and Yellow - Earth
Blue
Brown
- Neutral
- Live
As the colours of the wires in the mains lead may not
correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
-
Connect Green and Yellow wire to terminal marked
'E' or or coloured Green and Yellow.
-
-
Connect Brown wire to terminal marked 'L' or
coloured red or brown.
Connect Blue wire to terminal marked 'N' or
coloured Black or Blue.
If a 13amp plug (BS 1363) is used it must be
fitted with a 13amp fuse. A 15amp plug must be
protected by a 15amp fuse, either in the plug or adaptor
or at the distribution board.
If you are in any doubt about the electrical
supply to your machine, consult a qualified
electrician before use.
CE Marking certifies that this appliance conforms to
the following EEC directives :
Low Voltage Equipment - 73/23/EEC & 93/68 EEC
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC
& 93/68/EEC
5
Description of the
appliance
Overall view
GB
TEMPERATURE
REGULATING
Knob
Removable lidded shelf
with EGG TRAY and
BUTTER DISH
*
•
SHELVES
Removable
multipurpose
SHELVES
BOTTLE RACK/
CAN RACK*
flap door
Compartment for a
2 LITRE BOTTLE
MULTI-USE bin
*
FRUIT and
VEGETABLE bin
BOTTLE shelf
FREEZER and
STORAGE
compartment
•
ICE tray
STORAGE
compartment
6
Start-up and use
Starting the appliance
• Place only cold or lukewarm foods in the
compartment, not hot foods (see Precautions and
tips).
GB
! Before starting the appliance, follow the installation
instructions (see Installation).
• Remember that cooked foods do not last longer than
raw foods.
! Before connecting the appliance, clean the
compartments and accessories well with lukewarm
water and bicarbonate.
• Do not store liquids in open containers. They will
increase humidity in the refrigerator and cause
condensation to form.
1. Insert the plug into the socket and ensure that the
internal light illuminates.
2. Turn the TEMPERATURE ADJUSTMENT knob to an
average value. After a few hours you will be able to
put food in the refrigerator.
SHELVES: with or without grill.
Due to the special guides the
1
shelves are removable and the
height is adjustable (see
diagram), allowing easy storage
of large containers and food.
Height can be adjusted without
complete removal of the shelf.
Using the refrigerator to its full potential
2
The temperature inside the refrigerator compartment
automatically adjusts itself according to the position of
the thermostat knob.
1 = warmest
5 = coldest
We recommend, however, a medium position.
The cooling section of the refrigerator is located inside
the back wall of the refrigerator compartment for
increased space and improved aesthetics. During
operation, the back wall will be covered in frost or water
droplets depending on whether the compressor is
operating or paused. Do not worry, the refrigerator is
functioning normally.
If the TEMPERATURE ADJUSTMENT knob has been set
on high values with large quantities of food and with a
high ambient temperature, the appliance can operate
continuously, resulting in excessive frost formation and
excessive energy consumption: compensate for this by
shifting the knob towards lower values (defrosting will
occur automatically).
MULTI-USE bin: to store food (such as cold meats)
for a long time and also prevent odours from lingering
in the refrigerator.
*
BOTTLE RACK/ CAN RACK flap door: to store a
*
bottle or several cans horizontally (see diagram).
When not in use, close the flap door to increase the
space in the refrigerator compartment.
In static appliances, the air circulates in a natural way:
the colder air tends to move downwards as it is heavier.
The food should be stored as follows:
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Above the fruit and vegetable
bins
: to store up to
)RRGꢀ
WINE AREA*
three bottles of wine (see
diagram). The air circulates
freely between the bottles
guaranteeing rapid cooling.
When not in use, close it to
increase the space on the shelf.
Fresh fish and meat
Above the fruit and vegetable
Fresh cheese
bins
Cooked food
On any shelf
Salami, bread loaf,
chocolate
On any shelf
Fruit and vegetables In the fruit and vegetable bins
Eggs On the shelf provided
Butter and margarine On the shelf provided
Bottles, drinks, milk On the shelf provided
Available only on certain models.
*
7
Ic e tray
Using the freezer to its full potential
GB
The fact that they are situated on the top part of the freezer
drawers ensures greater cleanliness: the ice no longer comes
into contact with the food placed inside the freezer
compartment; furthermore, the dripping of the water during
filling is avoided (a lid to cover up the hole after filling with
water is also provided).
• Do not re-freeze food that is defrosting or that has
already been defrosted. These foods must be
cooked and eaten (within 24 hours).
• Fresh food that needs to be frozen must not come
into contact with food that has already been
defrosted. Fresh food must be stored above the grill
in the freezer compartment and if possible be in
direct contact with the walls (side and rear), where
the temperature drops below -18°C and guarantees
rapid freezing.
1. Pull out the tray by pushing it up.
Check that the tray is ompletely empty and fill it with
water through the opening provided.
2. Take care not to exceed the level indicated (MAX
WATER LEVEL). Excess water prevents the ice cubes
from dispensing (if this happens, wait for the ice to
melt and empty the tray).
• Do not place glass bottles which contain liquids, and
which are corked or hermetically sealed in the
freezer because they could break.
3. Turn the tray 90°: due to the connected compartments
each mould fills with water (see diagram).
4. Close the opening with the lid provided and put the
tray back, placing the top part in the corresponding
housing and allowing it to drop in again.
• The maximum quantity of food that may be frozen
daily is indicated on the plate containing the technical
properties located on the bottom left side of the
refrigerator compartment (for example: Kg/24h: 4)
5. When the ice has formed (minimum time
approximately 8 hours) knock the tray against a hard
surface and wet the outside so that the ice cubes
come loose and take them out through the opening.
! Do not open the door during freezing.
! If there is a power cut or malfunction, do not open the
freezer door. This will help maintain the temperature
inside the freezer, ensuring that foods are conserved for
at least 9 -14 hours.
! If the room temperature drops below 14°C for an
extended period of time, the ideal temperature will not
be reached in the freezer compartment and food
preservation will be reduced.
MAX
WATER LEVEL
8
Maintenance and care
Switching the appliance off
It is necessary to clean the discharge hole regularly so
that the water can flow out easily.
GB
During cleaning and maintenance it is necessary to
disconnect the appliance from the electricity supply:
It is not sufficient to set the temperature adjustment knobs
on (appliance off) to eliminate all electrical contact.
Defrosting the freezer compartment
1. Set the TEMPERATURE ADJUSTMENT knob to the
position
.
Cleaning the appliance
2. Wrap frozen foods in newspaper and place them in
another freezer or in a cool place.
• The external and internal parts, as well as the rubber
seals may be cleaned using a sponge that has been
soaked in lukewarm water and bicarbonate of soda or
neutral soap. Do not use solvents, abrasive products,
bleach or ammonia.
• The removable accessories may be soaked in warm
water and soap or dishwashing liquid. Rinse and dry
them carefully.
3. Leave the door open until the frost has melted
completely. This can be made easier by placing
containers with lukewarm water in the freezer
compartment.
4. Clean and dry the freezer compartment carefully
before switching the appliance on again.
• The back of the appliance may collect dust which can
be removed by delicately using the hose of a vacuum
cleaner set on medium power. The appliance must be
switched off and the plug must be pulled out before
cleaning the appliance.
5. Certain appliances are
fitted with the DRAIN
SYSTEM to lead the water
outside: let the water flow
into a container (see
diagram).
Avoiding mould and unpleasant odours
• The appliance is manufactured with hygienic materials
which are odour free. In order to maintain an odour free
refrigerator and to prevent the formation of stains, food
must always be covered or sealed properly.
• If you want to switch the appliance off for an extended
period of time, clean the inside and leave the doors
open.
Replacing the light bulb
To replace the light bulb in the refrigerator compartment,
pull out the plug from the electrical socket. Follow the
instructions below.
Access the light bulb by removing the cover as
indicated in the diagram. Replace it with a similar light
bulb within the power range indicated on the cover (15W
or 25W).
Defrosting the appliance
! Follow the instructions below.
Do not speed up the defrosting process by using any
devices or tools other than the scraper provided, you
may damage the refrigeration circuit.
Defrosting the refrigerator compartment
The refrigerator has an
automatic defrosting
function: water is ducted
to the back of the
appliance by a special
discharge outlet (see
diagram) where the heat
produced by the
compressor causes it to
evaporate.
9
Precautions and tips
! The appliance was designed and manufactured in
compliance with international safety standards. The
following warnings are provided for safety reasons and
must be read carefully.
Disposal
GB
• Observe local environmental standards when
disposing packaging material for recycling purposes.
• The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE), requires
that old household electrical appliances must not be
disposed of in the normal unsorted municipal waste
stream. Old appliances must be collected separately
in order to optimise the recovery and recycling of the
materials they contain and reduce the impact on
human health and the environment. The crossed out
“wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the
appliance it must be separately collected.
This appliance complies with the following
Community Directives:
- 73/23/EEC of 19/02/73 (Low Voltage) and
subsequent amendments;
-89/336/EEC of 03.05.89 (Electromagnetic
Compatibility) and subsequent amendments;
- 2002/96/CE..
General safety
Consumers may take their old appliance to public
waste collection areas, other communal collection
areas, or if national legislation allows return it to a
retailer when purchasing a similar new product.
All major household appliance manufacturers are
active in the creation of systems to manage the
collection and disposal of old appliances.
• The appliance was designed for domestic use inside the
home and is not intended for commercial or industrial
use.
• The appliance must be used to store and freeze food
products by adults only and according to the
instructions in this manual.
• The appliance must not be installed outdoors, even in
covered areas. It is extremely dangerous to leave the
appliance exposed to rain and storms.
Respecting and conserving the environment
• Do not touch the appliance with bare feet or with wet or
moist hands and feet.
• Install the appliance in a fresh and well-ventilated
room. Ensure that it is protected from direct sunlight
and do not place it near heat sources.
• Do not touch the internal cooling elements: this could
cause skin abrasions or frost/freezer burns.
• Try to avoid keeping the door open for long periods or
opening the door too frequently in order to conserve
energy.
• When unplugging the appliance always pull the plug
from the mains socket, do not pull on the cable.
• Before cleaning and maintenance, always switch off the
appliance and disconnect it from the electrical supply. It
is not sufficient to set the temperature adjustment knobs
on (appliance off) to eliminate all electrical contact.
• Do not fill the appliance with too much food:
cold air must circulate freely for food to be preserved
properly. If circulation is impeded, the compressor will
work continuously.
• In the case of a malfunction, under no circumstances
should you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons may
cause injury or further malfunctioning of the appliance.
• Do not place hot food directly into the refrigerator. The
internal temperature will increase and force the
compressor to work harder and will consume more
energy.
• Do not use devices or tools other than the special
scraper provided inside the compartments.
• Defrost the appliance if ice forms (see Maintenance).
A thick layer of ice makes cold transference to food
products more difficult and results in increased
energy consumption.
• Do not put ice cubes taken directly from the freezer into
your mouth.
• Do not allow children to tamper with the controls or play
with the appliance. Under no circumstance should they
be allowed to sit on the bins or to hang from the door.
• Regularly check the door seals and wipe clean to
ensure they are free of debris and to prevent cold air
from escaping (see Maintenance).
• Keep packaging material out of the reach of children! It
can become a choking or suffocation hazard.
10
Troubleshooting
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
GB
Malfunctions:
Possible causes / Solutions:
The internal light does not
illuminate.
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
The refrigerator and the freezer do
not cool well.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position
• The refrigerator or the freezer have been over-filled.
The food inside the refrigerator is
beginning to freeze.
• The TEMPERATURE ADJUSTMENT knob is not in the correct
position.
• The food is in contact with the back inside wall of the refrigerator.
The motor runs continuously.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (see Maintenance).
The appliance makes a lot of noise. • The appliance has not been installed on a level surface (see
Installation).
• The appliance has been installed between cabinets that vibrate and
make noise.
• The internal refrigerant makes a slight noise even when the
compressor is off. This is not a defect, it is normal.
There is water at the bottom of the
refrigerator.
• The water discharge hole is blocked (see Maintenance).
11
Notes
GB
12
Notes
GB
13
Notes
GB
14
Guarantee
GB
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown
repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because
of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no
cost to you.
This guarantee is subject to the following conditions:
-
The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
-
-
-
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR
NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There
will be a charge for our engineer's time. To activate the extra parts warranty on your appliance, simply call
our registration line on 0870 6092094 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on 08709
088 088 (ROI 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service
Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where necessary, to arrange
for an engineer to call. If we cannot resolve the technical problem we will replace your machine or, if you
prefer, give you your money back.
15
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working life than us -
the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100
fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08709 077 077
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee
you must register your appliance with us.
UK: 0870 6092094
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to use
quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the
door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure
that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.
June 2005
195.052.928.00
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