Owner’s
Manual
30″, 36″ and 48″
Custom Hood Insert
ZVC30LSS
ZVC36LSS
ZVC48LSS
Consumer Information
Custom Hood Insert
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
Save time
& money
To obtain service, see the Consumer Services page NEXT, if you are still not pleased, write all the
If you
need
service
in the back of this manual.
details—including your phone number—to:
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with
the service you receive, here are some steps to
follow for further help.
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
SAFETY PRECAUTIONS
WARNING—TO REDUCE THE RISK OF
WARNING—TO REDUCE THE RISK OF A
A. Never leave surface units unattended at high
settings. Boilovers cause smoking and greasy
spillovers that may ignite. Heat oils slowly on
low or medium settings.
FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, RANGE TOP GREASE FIRE:
OBSERVE THE FOLLOWING:
A. Use this unit only in the manner intended
by the manufacturer. If you have questions,
contact the manufacturer.
B. Before servicing or cleaning unit, switch
power off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally. When the
service disconnecting means cannot be
locked, securely fasten a prominent warning
device, such as a tag, to the service panel.
B. Always turn hood ON when cooking at high
heat or when flambéing food (i.e. Crepes
Suzette, Cherries Jubilee, Peppercorn Beef
Flambé).
C. Clean ventilating fans frequently. Grease
should not be allowed to accumulate on
fan or filter.
C. Do not use this unit with any solid-state speed
D. Use proper pan size. Always use cookware
appropriate for the size of the surface
element.
control device.
D. This unit must be grounded.
CAUTION—FOR GENERAL VENTILATING WARNING—TO REDUCE THE RISK OF
USE ONLY. DO NOT USE TO EXHAUST
HAZARDOUS OR EXPLOSIVE MATERIALS AND
VAPORS.
FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
A. Installation work and electrical wiring must be
done by qualified person(s) in accordance with
all applicable codes and standards, including
fire-related construction.
B. Sufficient air is needed for proper combustion
and exhausting of gases through the flue
(chimney) of fuel burning equipment to
prevent back drafting. Follow the heating
equipment manufacturer’s guidelines and
safety standards such as those published by
the National Fire Protection Association (NFPA),
and the American Society for Heating,
WARNING—TO REDUCE THE RISK OF
INJURY TO PERSONS IN THE EVENT OF A RANGE
TOP GREASE FIRE, OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid,
cookie sheet or metal tray, then turn off the
burner. BE CAREFUL TO PREVENT BURNS. If the
flames do not go out immediately, EVACUATE
AND CALL THE FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN—You may be
burned.
Refrigeration and Air Conditioning Engineers
(ASHRAE), and the local code authorities.
C. When cutting or drilling into wall or ceiling, do
not damage electrical wiring and other hidden
utilities.
C. DO NOT USE WATER, including wet dishcloths
or towels—a violent steam explosion will
result.
D. Use an extinguisher ONLY if:
1. You know you have a Class ABC
extinguisher, and you already know
how to operate it.
D. Ducted fans must always be vented to the
outdoors.
2. The fire is small and contained in the
WARNING—TO REDUCE THE RISK OF
• Do not attempt to repair or replace any
part of your hood unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
area where it started.
FIRE, USE ONLY METAL DUCTWORK.
3. The fire department is being called.
4. You can fight the fire with your back
to an exit.
*Based on “Kitchen Firesafety Tips” published by
NFPA.
CAUTION—AUTOMATICALLY OPERATED
DEVICE. TO REDUCE THE RISK OF INJURY,
DISCONNECT FROM POWER SUPPLY BEFORE
SERVICING. THE UNIT IS EQUIPPED WITH AN
INTEGRAL DISCONNECTING SWITCH LOCATED
INSIDE THE BLOWER HOUSING.
READ AND SAVE
THESE INSTRUCTIONS.
4
INSTRUCTIONS DE SÉCURITÉ IMPORTANTES
LISEZ TOUTES LES INSTRUCTIONS AVANT D’UTILISER VOTRE APPAREIL
PRÉCAUTIONS EN MATIÈRE DE SÉCURITÉ
AVERTISSEMENT :
POUR RÉDUIRE LE RISQUE D’INCENDIE,
DE SECOUSSE ÉLECTRIQUE OU DE BLESSURE
CORPORELLE, OBSERVEZ LES PRÉCAUTIONS
SUIVANTES :
A. N’utilisez cet appareil que de la manière prévue
par le fabricant. Si vous avez des questions, appelez
le fabricant.
AVERTISSEMENT :
RÉDUISEZ LE
RISQUE D’UN FEU DE GRAISSE SUR LA SURFACE
DE CUISSON DU FOUR :
A. Ne laissez jamais sans surveillance les unités de cuisson
de surface à une température élevée. Le bouillonnement
occasionne des débordements fumants et graisseux qui
peuvent prendre feu. Chauffez à feu doux les substances
huileuses, avec un réglage bas ou moyen.
B. Ne préparez pas des mets flambés sur la cuisinière.
Si vous préparez des mets flambés sous la hotte, mettez
le ventilateur en marche.
B. Avant de réparer ou de nettoyer votre appareil,
débranchez le courant au niveau du panneau
de service et verrouillez les mécanismes de
débranchement de service pour éviter tout
C. Nettoyez les mécanismes de ventilation fréquemment.
Il ne faut pas permettre une accumulation de graisse sur
le ventilateur ou sur le filtre.
branchement accidentel au courant. Si vous ne pouvez
pas verrouiller les mécanismes de débranchement de
service, attachez soigneusement un avertissement bien
visible, comme une étiquette, au panneau de service.
D. Utilisez une casserole de bonne taille. Utilisez toujours
un ustensile de cuisine qui convienne au diamètre de
l’élément de cuisson.
C. N’utilisez jamais cet appareil avec un mécanisme
de réglage de la vitesse à semi-conducteurs.
AVERTISSEMENT :
POUR RÉDUIRE
D. Cet appareil doit être bien mis à la terre.
LE RISQUE D’INCENDIE, DE SECOUSSE ÉLECTRIQUE
OU DE BLESSURE CORPORELLE, OBSERVEZ LES
PRÉCAUTIONS SUIVANTES :
ATTENTION :
UNIQUEMENT À USAGE
DE VENTILATION GÉNÉRALE. N’UTILISEZ JAMAIS
POUR L’ÉCHAPPEMENT DE MATIÈRES ET DE
VAPEURS EXPLOSIVES.
A. Vous devez faire exécuter tous les travaux d’installation
et de câblage électrique par une personne qualifiée,
conformément à tous les codes et les normes en
vigueur, en particulier ceux de construction relatifs
aux incendies.
AVERTISSEMENT :
POUR RÉDUIRE
LE RISQUE DE BLESSURE CORPORELLE SI DE LA
GRAISSE PREND FEU SUR LA SURFACE DE CUISSON
DU FOUR, SUIVEZ LES INSTRUCTIONS SUIVANTES* :
B. Vous devez assez d’air pour avoir une bonne combustion
et permettre l’évacuation des gaz par le conduit de
cheminée du matériel de combustion du carburant, afin
d’éviter tout retour d’air. Suivez les directives du fabricant
de matériel de combustion et les normes de sécurité
comme celles publiées par la National Fire Protection
Association (NFPA) et l’American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE),
ainsi que les modalités des codes locaux.
A. ÉTOUFFEZ LES FLAMMES avec un couvercle qui
convient, une tôle à biscuits ou un plateau en métal,
puis éteignez le brûleur. FAITES BIEN ATTENTION DE NE
PAS VOUS BRÛLER. Si les flammes ne s’éteignent pas
immédiatement, SORTEZ ET APPELEZ LES POMPIERS.
B. NE DÉPLACEZ JAMAIS UNE CASSEROLLE QUI FLAMBE—
Vous pouvez vous brûler.
C. Si vous faites un trou ou une ouverture dans un mur ou
un plafond, n’endommagez pas les fils électriques et les
autres installations cachées de service public.
C. N’UTILISEZ JAMAIS D’EAU, en particulier de serviette ou
de chiffon mouillé—il se produira une explosion violente
de vapeur brûlante.
D. Vous devez toujours alimenter les ventilateurs dans les
D. N’UTILISEZ UN EXTINCTEUR que si :
conduits en air en provenance de l’extérieur.
1. Vous avez un extincteur de classe ABC et vous savez
comment l’utiliser;
AVERTISSEMENT :
POUR RÉDUIRE
2. Le feu est réduit et confiné à l’endroit où il a
commencé;
LE RISQUE D’INCENDIE, N’UTILISEZ QUE DES
CONDUITS EN MÉTAL.
3. Vous avez déjà appelé les pompiers;
• N’essayez jamais de remplacer ou de réparer un
élément de votre hotte si le présent manuel ne le
recommande pas expressément. Tout autre entretien
doit être effectué par un technicien qualifié.]
4. Vous combattez les flammes en tournant le dos à
une sortie.
* Basé sur l’ouvrage intitulé «Kitchen Fire Safety Tips»
publié par la NFPA.
ATTENTION :
APPAREIL COMMANDÉ
AUTOMATIQUEMENT. AFIN DE RÉDUIRE LES
RISQUES DE BLESSURE, DÉBRANCHEZ
L’APPAREIL DE L’ALIMENTATION ÉLECTRIQUE
AVANT DE PROCÉDER À UNE RÉPARATION.
L'APPAREIL EST ÉQUIPÉ D’UN SECTIONNEUR
INTÉGRAL SITUÉ À L’INTÉRIEUR DU LOGEMENT
DU VENTILATEUR.
LISEZ ET CONSERVEZ
CES INSTRUCTIONS.
5
Controls and Features
Custom Hood Insert
NOTE: Avoid using food products that produce
flames under the range hood.
Controls
1
FAN DECREASE ON/OFF. Press to turn on and
decrease fan settings. It remembers the last
fan level used. The buttons allow you to cycle
around to the desired setting. (Use to set the fan
speed to LOW, MED, HIGH, BOOST or OFF.)
1
2
3
4
5
2
FAN INCREASE ON/OFF. Press to turn on and
increase fan settings. It remembers the last
fan level used. The buttons allow you to cycle
around to the desired setting. (Use to set the fan
speed to LOW, MED, HIGH, BOOST or OFF.)
SENSOR FEATURE—The hood fan will
automatically turn on at the MED setting if
cooking temperatures become too hot. The fan
will stay on for a minimum of 3 minutes and will
then turn off when temperatures cool to an
appropriate level.
3
4
5
LIGHT DECREASE ON/OFF. Press to turn on
and dim the lights. It remembers the last light
level used. The buttons allow you to cycle
around to the desired setting. (There are four
light levels/settings and OFF.)
LIGHT INCREASE ON/OFF. Press to turn on
and brighten the lights. It remembers the last
light level used. The buttons allow you to cycle
around to the desired setting. (There are four
light levels/settings and OFF.)
POWER ON/OFF. Press to activate (turn
on)/deactivate (turn off) the control buttons.
When the buttons are active (turned on), their
outer rings will be illuminated. When active
(turned on), the hood lights and fan will
automatically turn on at their last settings.
NOTES:
• Always deactivate (turn off) the buttons when
the hood is not in use.
• If both the LIGHT and FAN are set to OFF, the
buttons will automatically deactivate (turn off)
after 10 seconds.
6
Care and Cleaning
Custom Hood Insert
Before servicing or cleaning the unit, switch
power off at the service panel and lock the service
panel to prevent power from being switched on
accidentally. If the service panel cannot be locked,
fasten a tag or prominent warning label to the
panel.
For your
safety
The metal filters trap grease released by foods
on the cooktop. The filters also help prevent flames
(from food, grease) from damaging the inside of the
hood.
Metal
grease
filters
Clip
For this reason, the filters must ALWAYS be in place
when the hood is used. The grease filters should be
cleaned every 6 months, or as needed.
To remove:
Support the filter with one hand while pulling down
filter clip with the other. Pull the filter down and out.
To replace:
1. Tip the filter into the back tab slots and lift up.
2. While maintaining slight upward pressure on
filter, open clip and press into place with two
hands.
Clip
To clean, swish the filter in hot soapy water and
rinse in clean water or wash it in the dishwasher.
Do not use abrasive cleansers.
7
Care and Cleaning
Custom Hood Insert
Do not use a steel wool pad; it will scratch
the surface.
To inquire about purchasing stainless steel
appliance cleaner or polish, or to find the location
of a dealer nearest you, please call our toll-free
number:
Stainless
steel hood
surfaces
To clean the stainless steel surface, use warm
sudsy water or a stainless steel cleaner or polish.
Always wipe the surface in the direction of the
grain. Follow the cleaner instructions for cleaning
the stainless steel surface.
National Parts Center
monogram.com
800.626.2002
To change the light bulbs:
Light bulbs
1. Grasp the outer trim ring and twist until reaching
the unlock position. Then pull the ring straight out.
2. Grasp the bulb and twist until reaching the unlock
position. Then gently pull the bulb straight out.
3. Replace with the same wattage, type and size
bulb. Wear gloves. Do not touch bulb with your
bare fingers.
These 120 volt, 50 watt halogen bulbs with a
GU10 base are available at specialty lighting
stores and home building centers.
4. Replace the outer trim ring by inserting the two
retaining tabs into the two tab slots, pressing the
ring flush with the surface of the hood insert and
twisting until reaching the lock position.
8
The Problem Solver
Custom Hood Insert
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
FAN AUTOMATICALLY
TURNS ON AND CAN
NOT BE TURNED OFF
• The Sensor feature will automatically turn the fan on at the
MED setting if cooking temperatures become too hot. The fan
will stay on for a minimum of 3 minutes and will then turn off when
temperatures cool to an appropriate level.
FAN DOES NOT
OPERATE WHEN
TURNED ON
• A fuse may be blown or a circuit breaker tripped. Replace fuse or
reset circuit breaker.
• The power disconnect switch inside the hood may be switched off.
Remove the metal grease filters and flip the switch on.
FAN FAILS TO CIRCULATE • Check to be sure the metal grease filters are clean. Clean the metal
AIR OR MOVES AIR
SLOWER THAN NORMAL
grease filters (see the Metal grease filters section). If cleaning
the filters does not correct the problem, call for service.
FAN KEEPS GOING
OFF AND ON
• The motor is probably overheating and turning itself off. This can
be harmful to the motor. Check to be sure the filters are clean. If off
and on cycling continues, call for service.
LIGHT WILL NOT STAY
ON HIGH SETTING
• Use 120 volt, 50 watt halogen bulbs with a GU10 base and make sure
they are inserted securely. See the Light bulbs section.
THE HOOD CONTROLS
ARE NOT OPERATING
CORRECTLY
• Disconnect power to the hood by removing the fuse or turning the
circuit breaker off in the home fuse box. Wait 30 seconds to allow the
hood controls to reset and then replace the fuse or move the circuit
breaker back on.
SEQUENTIAL PRESSES
OF THE LIGHT OR FAN
BUTTONS WILL
• It is normal for the light and fan buttons to cycle around through the
settings so that you can easily set the controls to the desired setting.
SOMETIMES CHANGE
THE SETTING FROM THE
LOWEST SETTING–TO OFF–
TO THE HIGHEST SETTING,
OR FROM THE HIGHEST
SETTING–TO OFF–TO THE
LOWEST SETTING
WHEN PRESSING THE
POWER ON/OFF BUTTON
TO TURN ON THE LIGHT,
THE FAN COMES ON
INSTEAD
• For your convenience, it is normal for the lights and fan to remember
their last setting when you press the Power On/Off button. If you
want only the lights on, press the “FAN +” (or the “FAN –” ) button until
the fan is off. When you power the hood up next time, only the lights
will function.
9
Notes
Custom Hood Insert
10
Notes
Custom Hood Insert
11
Notes
Custom Hood Insert
12
Consumer Services
Custom Hood Insert
With the purchase of your new Monogram appliance,
receive the assurance that if you ever need information or
assistance from GE, we’ll be there. All you have to do is call—
toll-free!
Whatever your question about any Monogram major appliance, GE Answer Center® information
service is available to help. Your call—and your question—will be answered promptly and
courteously. And you can call any time. GE Answer Center® service is open 24 hours a day,
7 days a week.
GE Answer
Center®
800.626.2000
OR
Visit our Website at: monogram.com
A GE consumer service professional will provide expert repair service, scheduled at a time that’s
convenient for you. Many GE Consumer Service company-operated locations offer you service
today or tomorrow, or at your convenience (8:00 a.m. to 8:00 p.m. weekdays, 9:00 a.m. to 4:00
p.m. Saturdays). Our factory-trained technicians know your appliance inside and out—so most
repairs can be handled in just one visit.
Monogram
Preferred
Service
800.444.1845
GE offers, free of charge, a brochure to assist in planning a barrier-free
kitchen for persons with limited mobility.
For Customers
With Special
Needs…
Consumers with impaired hearing or speech who have access to a TDD
or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.
800.626.2000
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive
a substantial discount. With a multiple-year contract, you’re assured of future service at
today’s prices.
Service
Contracts
800.626.2224
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
Parts and
Accessories
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
800.626.2002
13
Warranty
Custom Hood Insert
YOUR MONOGRAM HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
LIMITED ONE-YEAR WARRANTY
WHAT IS
COVERED
For one year from date of original purchase, we will provide, free of charge, parts and
service labor in your home to repair or replace any part of the hood that fails because
of a manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.
If the product is located in an area where service by a GE Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an
Authorized GE Service Location for service. In Alaska the warranty is the same except that it
is LIMITED because you must pay to ship the product to the service shop or for the service
technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 800.444.1845.
Please have your serial number and model number available when calling for service.
• Service trips to your home to teach you
how to use the product.
• Failure of the product if it is used for
other than its intended purpose or used
commercially.
WHAT IS NOT
COVERED
• Replacement of house fuses or resetting
of circuit breakers.
• Improper installation.
• Incidental or consequential damage
caused by possible defects with this
appliance.
If you have an installation problem,
contact your dealer or installer. You are
responsible for providing adequate
electrical, gas, exhausting and other
connecting facilities as described in the
Installation Instructions provided with
the product.
• Replacement of the replaceable filters.
• Damage to the product caused by
accident, fire, floods or acts of God.
• Damage caused after delivery.
• Product not accessible to provide required
service.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair
as provided in this Limited Warranty. Any implied warranties, including the implied
warranties of merchantability or fitness for a particular purpose, are limited to one
year or the shortest period allowed by law.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs
office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
14
o T d a y M a i l t a n t I m p o r
e g R i s t r a t i o n O w n e r s h i p
o d P u r c t C o n s u m e r
A p p G l i E a n c e s
Place
1st Class
Letter
Stamp
Here
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
15
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to
have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After completing this
registration, write your
Read your Owner’s
Manual carefully. It will
help you operate your
new appliance properly.
Product Ownership
Registration today.
Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
safety modification.
model and serial numbers
in this manual. You will
need this information
should you require service.
Our service number
is 800.444.1845.
1
2 3
Important: To ensure that your product is registered, mail the separate product registration card.
If the separate product registration card is missing, fold and mail the form below. No envelope is needed.
FOLD HERE
Consumer Product Ownership Registration
Product
Hood
Model
Serial
Mr. ꢀ
Ms. ꢀ Mrs. ꢀ Miss ꢀ
First
Name
Last
Name
Street
Address
Apt. #
E-mail Address*
Zip
Code
City
State
Date Placed
In Use
Phone
Number
Month
Day
Year
*
Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
monogram.com
ꢀ Check here if you do not want to receive communications from GEA’s carefully selected partners.
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.
For more information about GEA’s privacy and data usage policy, go to monogram.com and click on “Privacy
Policy” or call 800.626.2224
✄
TAPE CLOSED
GE Consumer & Industrial
Appliances
General Electric Company
Louisville, KY 40225
monogram.com
49-80425
12-06 JR
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