Installing the NM-CUE 256-MB SDRAM DIMM
Memory Card
Product Number: MEMCUE-256D=
This document describes how to install a 256-MB SDRAM DIMM memory card in the NM-CUE
network module .
This document is intended for the network module installer, who should be familiar with electronic
circuitry and wiring practices and have experience as an electronic or electromechanical technician. Use
this document in conjunction with the Regulatory Compliance and Safety Information document for your
router.
Note
For complete installation instructions for network module installation in Cisco 2600 series, Cisco 3600
series, and Cisco 3700 series routers, see the online document Installing Advanced Integration Modules
in Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers at the following URL:
Note
Note
For complete installation instructions for network module installation in Cisco 2800 series integrated
services routers, see the online document Installing and Upgrading Internal Modules in Cisco 2800
Series Routers at the following URL:
For complete installation instructions for network module installation in Cisco 3800 Series Integrated
Services Routers, see the online document Installing and Upgrading Internal Components in Cisco 3800
Series Routers at the following URL:
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Copyright © 2005 Cisco Systems, Inc. All rights reserved.
Figure 1
NM-CUE System Board with Daughter Card
1
2
4
3
1
2
Daughter card screws
Daughter card
3
NM-CUE module screws
256-MB SDRAM DIMM
4
Step 2
Step 3
Step 4
Make sure that both latches on the SDRAM DIMM connector are in the open position.
Orient the SDRAM DIMM so that the polarization notch lines up with the polarization key on the
Installing the NM-CUE 256-MB SDRAM DIMM Memory Card
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Figure 2
SDRAM DIMM Showing Polarization Notch
Polarization notch
Step 5
Carefully and firmly press the 256-MB SDRAM DIMM into the connector until the latches close onto
the SDRAM DIMM. Make sure that both latches rotate to the closed position against the SDRAM
1
Additional 256 memory card
2
Existing 256 memory card
Figure 3
SDRAM DIMM Latches
1
2
2
1
256-MB SDRAM DIMM memory card
2
256-MB SDRAM DIMM latches
Step 6
Reinstall the NM-CUE daughter board on the NM-CUE firmly seating the daughter card on the system
Installing the NM-CUE 256-MB SDRAM DIMM Memory Card
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Figure 4
Connector Pins
NM
-CE-BP
DISK
LINK
PWR EN
F
1
CF
Obtaining Documentation
For information on obtaining documentation, submitting a service request, and gathering additional
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Installing the NM-CUE 256-MB SDRAM DIMM Memory Card
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Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco
Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical
Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical
Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service
contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and
resolving technical issues with Cisco products and technologies. The website is available 24 hours a day,
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Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password.
If you have a valid service contract but do not have a user ID or password, you can register at this URL:
Note
Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting
a web or phone request for service. You can access the CPI tool from the Cisco Technical Support
Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product
Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product
Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID
Installing the NM-CUE 256-MB SDRAM DIMM Memory Card
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or model name; by tree view; or for certain products, by copying and pasting show command output.
Search results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3
and S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business
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For a complete list of Cisco TAC contacts, go to this URL:
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Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You
and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your
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Severity 3 (S3)—Operational performance of your network is impaired, but most business operations
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Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.
Installing the NM-CUE 256-MB SDRAM DIMM Memory Card
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Obtaining Additional Publications and Information
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Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit
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Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
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This document is to be used in conjunction with the documents listed in the “Installing a 256-MB SDRAM DIMM Memory Card in the NM-CUE
Network Module” section.
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