Beko Refrigerator qz32 User Manual

QZ32  
 
CONTENTS  
1 Your refrigerator  
2 Warnings  
3
4
4 Before operating  
Final Check .....................................19  
Important Notes : ............................19  
19  
Electrical requirements.......................5  
Warning! This appliance must be  
5 Using your refrigerator  
20  
Temperature setting button..............20  
Storing the frozen food ....................20  
Defrosting.......................................20  
LED indicators and control panel .....21  
earthed..............................................5  
Energy saving tips .............................5  
Compliance with WEEE Directive and  
Disposing of the Waste Product: .......6  
Compliance with rohs directive: ........6  
Package information..........................6  
6 Maintenance and cleaning 22  
7 Do's and Don'ts  
Problem Solving ..............................24  
23  
3
Installation  
7
Points to be considered when re-  
transporting your refrigerator .............7  
Before operating your refrigerator ......7  
Electric connection ............................7  
Disposing of the packaging ...............8  
Disposing of your old refrigerator .......8  
Placing and Installation ......................8  
Important...........................................9  
Installation Instructions ......................9  
Reversing The Doors .......................11  
8 Guarantee Details  
25  
26  
9 How To Obtain Service  
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1 Your refrigerator  
1
2
2
1- Fast freeze compartment  
2- Frozen food compartments  
Figures that take place in this instruction manual are schematic and may not  
correspond exactly with your product. If the subject parts are not included in the  
product you have purchased, then it is valid for other models.  
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2 Warnings  
Do not connect your appliance to  
the electricity supply until all packing  
and transit protectors have been  
removed.  
See Installation Instructions on page  
8 for information on suitable location.  
To obtain the best possible  
performance and trouble free  
operation from your appliance it is  
very important to carefully read these  
instructions.  
If transported horizontally leave  
to stand upright for at least 4  
hours before switching on to allow  
compressor oil to settle  
On delivery, check to make sure that  
the product is not damaged and that  
all the parts and accessories are in  
perfect condition.  
If you are discarding an old  
refrigerator with a lock or latch fitted  
to the door, disable the lock/latch,  
ensure that it is left in a safe condition  
to prevent the entrapment of young  
children.  
Ensure that the plug remains readily  
accessible. Do not use multiple  
adapter or extension cable.  
This fridge/freezer must only be used  
for its intended purpose i.e the storing  
and freezing of edible foodstuff.  
Failure to observe these instructions  
may invalidate your right to free  
service during the guarantee period.  
Do not dispose of the appliance  
on a fire. At BEKO, the care and  
protection of our environment is an  
ongoing commitment. This appliance  
which is among the latest range  
introduced is particularly environment  
friendly. Your appliance contains non  
CFC / HFC natural substances in the  
cooling system (Called R600a) and in  
the insulation (Called cyclopentane)  
which are potentially flammable  
Keep ventilation openings, in the  
appliance enclosure or in the built-in  
structure, clear of obstruction.  
Do not use mechanical devices  
or other means to accelerate the  
defrosting process, other than those  
recommended by the manufacturer.  
Do not damage the refrigerant circuit.  
Do not use electrical appliances  
inside the food storage  
if exposed to fire. Therefore, take  
care not to damage, the cooling  
circuit / pipes of the appliance in  
transportation and in use. In case of  
damage do not expose the appliance  
to fire or potential ignition source and  
immediately ventilate the room where  
the appliance is situated.  
compartments of the appliance,  
unless they are of the type  
recommended by the manufacturer.  
We suggest you keep these  
instructions in a safe place for easy  
reference.  
This appliance can be used by  
children aged from 8 years and above  
and persons with reduced physical,  
sensory or mental capabilities or  
lack of experience and knowledge  
if they have been given supervision  
We suggest you contact your local  
authority for disposal information and  
facilities available.  
or instruction concerning use of  
 
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the appliance in a safe way and  
understand the hazards involved.  
Children shall not play with the  
appliance. Cleaning and user  
maintenance shall not be made by  
children without supervision.  
rating must be used. Do not forget  
to refit the fuse cover. In the event of  
losing the fuse cover the plug must not  
be used until a replacement fuse cover  
has been fitted.  
Colour of the replacement fuse cover  
must be the same colour as that visible  
on the pin face of the plug. Fuse covers  
are available from any good electrical  
store.  
Children should be supervised to  
ensure that they do not play with the  
appliance.  
Electrical requirements  
Important! Fitting A Different Plug  
As the colours of the wires in the  
mains lead of this appliance may not  
correspond with the coloured markings  
identifying the terminals in your plug  
proceed as follows: (See diagram).  
1. Connect the green-yellow or green  
(Earth) wire to the terminal in the plug  
marked ‘E’ or with the symbol or  
coloured green and yellow or green.  
Before you insert the plug into the  
wall socket make sure that the voltage  
and the frequency shown on the rating  
plate inside the appliance corresponds  
to yourelectricity supply.  
Rating label is on the left hand side of  
fridge inner liner.  
We recommend that this appliance be  
connected to the mains supply via a  
Suitable switched and fused socket.  
The appliance must be positioned so  
that the plug is accessible.  
2. Connect the blue (Neutral) wire to  
the terminal in the plug marked ‘N’ or  
coloured black.  
Should the mains lead of the appliance  
become damaged or should it need  
Replacing at any time, it must be  
replaced by a special purpose made  
mains lead which can only be obtained  
from a BEKO authorised service agent.  
3. Connect the brown (Live) wire to the  
terminal in the plug marked ‘Lor  
coloured red.  
With alternative plugs a 13 A fuse must  
be fitted either in the plug or adaptor or  
in the main fuse box. If in doubt contact  
a qualified electrician.  
Warning! This appliance  
must be earthed  
Energy saving tips  
If the fitted moulded plug is not suitable  
for your socket, then the plug should be  
cut off and an appropriate plug fitted.  
Destroy the old plug which is cut off as  
a plug with bared cord could cause a  
shock hazard if inserted into a socket  
elsewhere in the house.  
The moulded plug on this appliance  
incorporates a 13 A fuse. Should the  
fuse need to be replaced an ASTABEAB  
approved BS 1362 fuse of the same  
1. Ensure your appliance is installed in a  
well ventilated area.  
2. Ensure the time between buying  
chilled/frozen food and placing  
them in your appliance is kept at  
minimum, particularly in summer. We  
recommend you use a cool bag or a  
special carrier bag to carry perishable  
food.  
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3. Do not leave the door (s) of your  
appliance open longer than  
Compliance with rohs  
directive:  
necessary and ensure they are closed  
properly after each opening.  
The product you have purchased  
complies with EU RoHS Directive  
(2011/65/EU). It does not contain  
harmful and prohibited materials  
specified in the Directive.  
4. Defrost frozen food in the fridge  
compartment, so that frozen food  
acts as an ice pack to assist cooling  
in the fridge.  
Package information  
5. Energy consumption of this  
appliance is measured while freezer  
compartment is loaded without  
use of top shelf lid and the drawers  
except the bottom drawer. It is  
advised that freezer compartment is  
Packaging materials of the product  
are manufactured from recyclable  
materials in accordance with our  
National Environment Regulations. Do  
not dispose of the packaging materials  
loaded without use of drawers except together with the domestic or other  
the bottom drawer in order to achieve wastes. Take them to the packaging  
maximum loading capacity.  
material collection points designated  
by the local authorities.  
Compliance with WEEE  
Directive and Disposing of  
the Waste Product:  
This product complies with EU WEEE  
Directive (2012/19/EU). This  
productbearsaclassification  
symbol for waste electrical  
and electronic equipment  
(WEEE).This product has  
been manufactured with  
high quality parts and  
materials which can be reused and are  
suitable for recycling. Do not dispose of  
the waste product with normal domestic  
and other wastes at the end of its  
service life. Take it to the collection  
center for the recycling of electrical and  
electronic equipment. Please consult  
your local authorities to learn about  
these collection centers.  
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3 Installation  
3. Plug the refrigerator into the wall  
outlet. When the fridge door is open,  
the fridge compartment interior light  
will come on.  
BPlease remember that the  
manufacturer shall not be held liable if  
the information given in the instruction  
manual is not observed.  
4. You will hear a noise as the  
compressor starts up. The liquid and  
gases sealed within the refrigeration  
system may also give rise to noise,  
even if the compressor is not running  
and this is quite normal.  
Points to be considered  
when re-transporting your  
refrigerator  
1. Your refrigerator must be  
emptied and cleaned prior to any  
transportation.  
5. Front edges of the refrigerator may  
feel warm. This is normal. These  
areas are designed to be warm to  
avoid condensation  
2. Shelves, accessories, crisper and etc.  
in your refrigerator must be fastened  
securely by adhesive tape against any  
jolt before repackaging.  
Electric connection  
3. Packaging must be adequate and  
the rules of transportation printed on  
the package must be followed.  
Connect your product to a grounded  
socket which is being protected by a  
fuse with the appropriate capacity.  
Important:  
The connection must be in  
compliance with national regulations.  
Please do not forget…  
Every recycled material is an  
indispensable source for the nature  
and for our national resources.  
The power cable plug must be easily  
If you wish to contribute to recycling  
the packaging materials, you can  
get further information from the  
environmental bodies or local  
authorities.  
accessible after installation.  
The specified voltage must be equal  
to your mains voltage.  
Extension cables and multiway plugs  
must not be used for connection.  
Before operating your  
refrigerator  
BA damaged power cable must be  
replaced by a qualified electrician.  
Before starting to use your refrigerator  
check the following:  
BProduct must not be operated before  
it is repaired! There is danger of  
electric shock!  
1. Is the interior of the refrigerator dry  
and can the air circulate freely in the  
rear of it?  
2. Clean the interior of the refrigerator as  
recommended in the “Maintenance  
and cleaning” section.  
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4. Place your refrigerator on an even  
Disposing of the packaging  
floor surface to prevent jolts.  
The packing materials may be  
dangerous for children. Keep the  
packing materials out of the reach  
of children or dispose of them by  
classifying them in accordance with the  
waste instructions. Do not dispose of  
them along with the normal household  
waste.  
5. This appliance is equipped with  
'Freezer Guard' which ensures that  
at the advised setting [4 - four on  
the control] the frozen food in the  
freezer will not defrost even if the  
ambient temperature falls as low as  
-15 °C. So you may then install your  
appliance in a garage or an unheated  
room without having to worry about  
frozen food in the freezer being spoilt.  
The packing of your refrigerator is  
produced from recyclable materials.  
Disposing of your old  
refrigerator  
Dispose of your old refrigerator without  
giving any harm to the environment.  
You may consult your authorised  
dealer or waste collection center of  
your municipality about the disposal  
of your refrigerator.  
Before disposing of your refrigerator, cut  
out the electric plug and, if there are  
any locks on the door, make them  
inoperable in order to protect children  
against any danger.  
Placing and Installation  
1. Install your refrigerator to a place that  
allows ease of use.  
2. Keep your refrigerator away from heat  
sources, humid places and direct  
sunlight.  
3. There must be appropriate air  
ventilation around your refrigerator  
in order to achieve an efficient  
operation. If the refrigerator is to be  
placed in a recess in the wall, there  
must be at least 5 cm distance with  
the ceiling and at least 5 cm with  
the wall. If the floor is covered with  
a carpet, your product must be  
elevated 2.5 cm from the floor.  
EN  
8
 
Important: Care must be taken  
while cleaning / carrying the appliance  
to avoid touching the bottom of the  
condenser metal wires at the back of  
theappliance as you might injure your  
fingers and hands  
Important  
Installation Instructions  
1. To avoid a hazard due to instability  
of the appliance, it must be fixed in  
accordance with the instructions.  
Important: This appliance is not  
designed for stacking with any other  
2. Do not operate this appliance unless  
appliance.When  
positioning  
your  
installed to furniture.  
appliance, take care not to damage  
your flooring, pipes,wall coverings etc.  
3. The appliance should be located  
on a smooth surface. The four front  
and back feet can be adjusted  
as required. To ensure that, your  
appliance is standing upright adjust  
the four front and back feet by turning  
clockwise or anti-clockwise, until  
the product is in firm contact with  
the floor. Correct adjustment of feet  
avoids excessive vibration and noise.  
4. Refer to «Cleaning and Care» section  
to prepare your appliance for use.  
To avoid any loss in performance, air  
channels should not be obstructed.  
Minimum distance between the wall  
and the appliance must be at least 10  
mm.  
5. The appliance must be protected  
against rain, moisture and other  
atmospheric influences.  
EN  
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To avoid any loss in performance, air suction channels should not be obstructed.  
(140 cm2)  
Minimum distance between the wall and the appliance must be at least 10 mm.  
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Reversing The Doors  
Follow the step by step instructions  
and the diagram below. Numbers in  
brackets refer to diagrams.  
1. Switch off at the socket outlet and  
pull out the mains plug.  
2. Remove all food, loose items and  
fittings from inside the appliance and  
door shelves.  
3. Unscrew the bolts and remove the  
upper and bottom hinges from the  
cabinet and door. (1) (2)  
4. Remove stoppers. (3) (4)  
5. Fit the stoppers on the opposite side.  
(5) (6)  
6. Reposition the upper hinge on the  
opposite side as bottom hinge (7)  
7. Reposition the bottom hinge on the  
opposite side as upper hinge. (8)  
Locate the door and tighten the bolts  
fixing the door.  
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4 Before operating  
Final Check  
Important Notes :  
Before you start using the freezer  
check that:  
1. The feet have been adjusted and the  
product is level.  
1. If there is a power failure do not open  
the door. Frozen food should not be  
affected if the failure lasts for less than  
19 hours. If the failure is longer, then  
the food should be checked and either  
eaten immediately or cooked and then  
re-frozen.  
2. The interior is dry and air can circulate  
freely at the rear.  
3. Clean the interior as recommended  
2. If you find the freezer door difficult to  
open just after you have closed it,  
don't worry. This is due to the pressure  
difference which will equalise and allow  
the door to open normally after a few  
minutes.  
under "CLEANING AND CARE."  
4. Insert the plug into the wall socket  
and switch on the electricity supply.  
Avoid accidental disconnection by  
taping over the switch.  
5. You will hear a noise as the  
compressor starts up. The liquid and  
gases sealed within the refrigeration  
system may also give rise to noise,  
whether the compressor is running  
or not which is quite normal.  
3. Always wrap food using a suitable  
packaging material before storing  
in your appliance to avoid contact  
with the appliance surface and food  
remains for hygiene reasons.  
4. The appliance may go OFF when the  
thermostat is adjusted below MIN.  
position. When the green indicator light  
is OFF, the appliance is turned OFF  
also.  
6. Front edges of the cabinet may feel  
warm. This is normal. These areas  
are designed to be warm to avoid  
condensation.  
7. Do not load the appliance  
immediately it is switched on. Wait  
until the correct storage temperature  
has been reached. We recommend  
that you check the temperature  
with an accurate thermometer  
(see; Temperature Control and  
Adjustment).  
Once it is turned OFF (even  
for defrosting), please adjust the  
thermostat somewhere above MIN  
to be sure that it is turned ON again.  
When the appliance is turned ON, the  
green indicator will light up.  
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5 Using your refrigerator  
Temperature setting button  
Defrosting  
The interior temperature of your  
Defrost twice a year or when a frost  
refrigerator changes for the following layer of around 7 mm (1/4") has formed.  
reasons;  
Seasonal temperatures,  
To start defrosting procedure turn the  
thermostat to zero position  
(Alternatively you may switch off the  
freezer at the socket outlet and pull out  
the mains plug.)  
Frequent opening of the door and  
leaving the door open for long  
periods,  
All food should be wrapped in several  
layers of newspaper and stored in a  
cool place (e.g. fridge or larder).  
Remove all freezer drawers.The  
special defrost collection basin collects  
the defrost water. Therefore defrosting  
can be conducted without mess.  
Containers full of warm water may be  
placed carefully in the freezer to speed  
up the defrosting.  
Do not use pointed or sharp edged  
objects such as knives, forks to remove  
the frost.  
Never use hairdryers, electrical heaters  
and other similar electrical  
Food put into the refrigerator  
without cooling down to the room  
temperature,  
The location of the refrigerator in the  
room (e.g. exposing to sunlight).  
You may adjust the varying interior  
temperature due to such reasons by  
using the thermostat. If the ambient  
temperature is higher than 32°C, turn  
the thermostat button to maximum  
position.  
Storing the frozen food  
Prepacked  
commercially  
frozen  
food should be stored in accordance  
with the frozen food manufacturer's  
appliances for defrosting.  
When defrosting has finished, sponge  
out any defrost water which collects at  
the bottom of the freezer and dry the  
interior thoroughly. Turn the thermostat  
to mid point. Close the freezer door.  
Insert the plug into the wall socket and  
switch on the electricity supply. Don't  
forget to tape over the switch to avoid  
accidental disconnection.  
instructions for a  
frozen food  
storage compartment.  
The freezing area is marked with  
symbol on the door liner.  
Toensurethatthehighqualityachieved  
by the frozen food manufacturer and the  
food retailer is maintained the following  
should be remembered:  
1. Put packets in the freezer as quickly  
as possible after purchase.  
2. Do not exceed "Use By", "Best  
Before" dates on the packaging.  
3. Please note that drawers, baskets,  
flaps, trays are all removable.  
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1
2
5
4
3
Press the button again when the food  
you would like to fast freeze comes to  
the desired temperature and the orange  
LED will turn off.  
Green LED (4): Lights up continuously  
after plugging in your refrigerator.  
Red LED (5): It warns you by lighting  
up continuously if not enough cooling  
effect is obtained, when the door  
remains open for a long time and when  
excessive food is loaded.  
LED indicators and control  
panel  
LED indicators in the front section of  
your refrigerator are intended to help  
you in monitoring the operation of your  
appliance.  
Keep your food in the refrigerator in a  
safe manner by monitoring and using  
these LEDs and controls as explained  
below:  
Fast Freeze Button (1): Used to freeze  
the food fast. Compressor may not  
operate immediately but after some  
time after the control is pressed and  
this is quite normal.  
If the red LED lights up continuously  
when the conditions stated in the  
adjacent column do not exist, then call  
our Authorized Service.  
Thermostat Setting Control (2):  
Used to set your refrigerator between  
minimum and maximum values.  
Orange LED (3): Lights up when the  
fast freeze button on the LED panel is  
pressed. In this case, your refrigerator  
operates continuously.  
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6 Maintenance and cleaning  
** We recommend that you switch  
off the appliance at the socket outlet  
and pull out the mains plug before  
cleaning.  
** If the freezer is not going to be  
used for a long period of time switch it  
off,remove all food, clean it and leave  
the door ajar.  
** Never use any sharp abrasive  
instrument, soap, household cleaner,  
detergent and wax polish for cleaning.  
** To remove a drawer, pull it as far as  
possible, and then tilt it upwards, and  
then pull it out completely.  
** Use luke warm water to clean the  
cabinet of the appliance and wipe it  
dry.  
** Any dust that gathers on the  
condenser, which is located at  
the back of the freezer, should be  
removed once a year with a vacuum  
cleaner.  
** Use a damp cloth wrung out  
in a solution of one teaspoon of  
bicarbonate of soda to one pint of  
water to clean the interior and wipe it  
dry.  
** Check door seals regularly to  
ensure they are clean and free from  
food particles..  
** Never :  
** Excess deposit of ice should  
be removed on a regular basis  
using the handle of a spoon. Large  
accumulation of ice will impair the  
performance of the freezer.  
Clean the worktop with unsuitable  
material; eg petroleum based  
products.  
Subject it to hot temperatures in  
any way, Scour, rub etc., with abrasive  
material.  
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7 Do's and Don'ts  
Do- Wrap frozen food when you buy  
it and put it in to the freezer as soon  
as possible.  
Do- Defrost food in the fridge  
compartment.  
Do- Remove ice cream from the  
freezer 10-20 minutes before  
serving.  
Don’t- Store bananas in your fridge  
compartment.  
Don’t- Store melon in your fridge.  
It can be chilled for short periods  
as long as it is wrapped to avoid it  
flavouring other food.  
Don’t- Store poisonous or any  
dangerous substances in your  
appliance. It has been designed for  
the storage of edible foodstuffs only.  
Don’t- Consume food which has  
been stored for an excessive time in  
the fridge.  
Don’t- Store cooked and fresh food  
together in the same container. They  
should be packaged and stored  
seperately.  
Don’t- Let defrosting food or food  
juices drip onto food.  
Don’t- Leave the door open for  
long periods as this will make the  
appliance more costly to run and  
cause excessive ice formation.  
Don’t- Put hot food into the  
appliance. Let it cool down first.  
Don’t- Put liquid-filled bottles or  
sealed cans containing carbonated  
liquids into the freezer as they may  
burst.  
Don’t- Exceed the maximum  
freezing loads (6 kg in any 24 hours)  
when freezing fresh food.  
Don’t- Give children ice-cream and  
water ices direct from the freezer.  
The low temperature may cause  
‘freezer burns’ on lips.  
Do- Clean your appliance regularly  
(See “Cleaning and Care”)  
Do- Keep raw meat and poultry  
below cooked food and dairy  
products.  
Do- Take off any unusable leaves on  
vegetables and wipe off any soil.  
Do- Leave lettuce, cabbage, parsley  
and cauliflower on the stem.  
Do- Wrap cheese firstly in  
greaseproof paper and then in a  
polythene bag excluding as much air  
as possible. For best results take out  
of the fridge compartment an hour  
before eating.  
Do- Wrap raw meat and poultry  
loosely in polythene or aluminium  
foil. This prevents drying.  
Do- Wrap fish and offal in polythene  
bags.  
Do- Wrap food which have a strong  
odour or can dry out in polythene  
bags, aluminium foil or place in an  
airtight container.  
Do- Wrap bread well to keep it fresh.  
Do- Chill white wines, beer, lager  
and mineral water before serving.  
Do- Check contents of the freezer  
every so often.  
Do- Keep food for as short a time  
as possible and adhere to “Best  
Before”, “Use by” etc. dates.  
Do- Store commercially frozen food  
in accordance with the instructions  
given on the packets that you buy.  
Do- Always choose high quality fresh  
food and be sure it is thoroughly  
clean before you freeze it.  
Do- Prepare fresh food for freezing  
in small portions to ensure rapid  
freezing.  
Do- Wrap all food in aluminium foil or  
freezer quality polythene bags and  
make sure any air is excluded.  
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Don’t- Freeze fizzy drinks.  
Problem Solving  
Don’t- Try to keep frozen food which  
has thawed, it should be eaten  
within 24 hours or cooked and  
refrozen.  
Don’t- Remove items from the  
freezer with wet hands.  
Don’t- Close the freezer door before  
placing the compartment cover in its  
place.  
Don’t- Leave frozen food at room  
temperature to thaw; the best way  
to defrost food is to put it in the  
fridge to thaw slowly. Make sure you  
avoid defrosting food or food juices  
drip onto other food.  
If the appliance does not operate  
when switched on, check whether:  
• The plug is inserted properly in the  
socket and that the power supply is  
on. (To check the power supply to the  
socket, plug in another appliance)  
• The fuse has blown/circuit breaker  
has tripped/main distribution switch  
has been turned off.  
• The temperature control has been  
set correctly and not to “0” (OFF)  
• New plug is wired correctly if you  
have changed the fitted moulded plug.  
If the appliance is still not operating  
after the above checks, please refer to  
the section on “How To Obtain Service”.  
Please ensure that above checks have  
been made as a charge will be made if  
no fault is found.  
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8 Guarantee Details  
GUARANTEE DETAILS  
Your new Beko product is guaranteed against the cost of breakdown repair for  
two years from the date of the original purchase.  
What is covered?  
Repairs necessary as a result of faulty materials, defective components or  
manufacturing defect.  
The cost of functional replacement parts, but excluding consumable items.  
The labour costs of a Beko approved repairer to carry out the repair.  
What is not covered?  
• Transit, delivery or accidental damage or misuse and abuse.  
• Cabinet or appearance parts, including control knobs, flaps, handles or container  
lids.  
Accessories or consumable items including but not limited to, ice trays,  
scrapers, cutlery baskets, filters and light bulbs.  
Repairs required as a result of unauthorised repair or inexpert installation that  
fails to meet the requirements contained in the user instruction book.  
Repairs to products used on commercial or non-residential household  
premises.  
Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is  
often included within your household contents insurance policy, or may be  
available separately from your retailer).  
Important notes.  
Your Beko product is designed and built for domestic household use only.  
The guarantee will be void if the product is installed or used in commercial  
or non-residential domestic household premises.  
The product must be correctly installed, located and operated in accordance  
with the instructions contained in the User Instructions Booklet provided.  
Professional installation by a qualified Electrical Domestic Appliance Installer  
is recommended for all Washing Machines, Dishwashers and Electric Cookers  
Gas Cookers must only be installed by a Gas Safe (or BORD GAIS) registered  
Gas Installer.  
The guarantee is given only within the boundaries of the United Kingdom  
and the Republic of Ireland.  
The guarantee is applicable only to new products and is not transferable if  
the product is resold.  
Beko disclaims any liability for incidental or consequential damages.  
The guarantee does not in anyway diminish your statutory or legal rights.  
EN  
25  
 
9 How To Obtain Service  
HOW TO OBTAIN SERVICE  
Please keep your purchase receipt or other proof of purchase in a safe  
place; you will need to have it should the product require attention under  
guarantee.  
You should also complete the details below; it will help us assist you when  
requesting service. (The model number is printed on the Instruction Booklet and  
the serial number is printed on the Rating Label affixed to the appliance)  
Model No:  
Serial No:  
Retailer:  
Date of purchase:  
For service under guarantee simply telephone the appropriate number  
below  
UK Mainland & Northern Ireland  
Fridges & Freezers  
Electric Cookers  
0845 6004903  
0845 6004902  
0845 6004905  
0845 6004906  
Gas & Dual Fuel Cookers  
Washing Machines  
& Dishwashers  
Republic of Ireland  
All Refrigeration, All Cookers  
01 862 3411  
Washing Machines & Dishwashers  
Before requesting service please check the trouble-shooting guide in  
the Operating Instructions as a charge may be levied where no fault is  
found even though your product may still be under guarantee.  
Service once the manufacturers guarantee has expired.  
If you have purchased an extended guarantee please refer to the instructions  
contained within the extended guarantee agreement document. Otherwise  
please call the appropriate number above where service can be obtained at a  
charge.  
Should you experience any difficulty in obtaining service please contact the Beko  
Customer Help-Line.  
Tel: 0845 6004911 e-mail: [email protected]  
 
BEKO plc  
Beko House  
Caxton Way  
Watford  
Hertfordshire  
WD18 8UF  
Tel: 0845 6004911  
Fax: 0845 6004922  
Printed in Turkey  
Part no: 57 3693 0000  
Revision no: AD  
 

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