Sharp Photo Scanner FONS2 User Manual

MODEL  
FO-NS2  
NETWORK SCANNER  
EXPANSION KIT  
Please keep this manual as the information  
mentioned below is very important.  
FO-NS2  
APPLICATION  
NUMBER  
NIC  
SERIAL  
NUMBER  
PRODUCT  
KEY  
OPERATION MANUAL  
1. Setting the IP Address  
Sharpdesk Serial Numbers  
2. Printing out the Network Settings  
3. Mail Server and DNS Server Settings  
4. Storing Network Scanning Destinations  
(5 Licenses)  
5. Scan to E-mail Setup  
6. Scan to E-mail Using the E-mail Key  
7. Sending an Image Using a Rapid Key  
or Speed Dial Number  
8. Installing the Network Scanner Software  
9. Troubleshooting  
 
For detailed information on the software in the CD-ROM, please view the  
user's guides (PDF format) that are included on the CD-ROM.  
The explanations of screens and procedures in this manual are for Windows  
98. The screens may vary depending on your Windows version and  
configuration.  
Warranty  
While every effort has been made to make this operation manual as  
accurate and helpful as possible, SHARP Corporation makes no warranty of  
any kind with regard to its content. All information included herein is subject  
to change without notice. SHARP is not responsible for any loss or  
damages, direct or indirect, arising from or related to the use of this  
operation manual.  
© Copyright SHARP Corporation 2002. All rights reserved. Reproduction,  
adaptation or translation without prior written permission is prohibited,  
except as allowed under copyright laws.  
Trademark information  
Sharpdesk is a trademark of Sharp Corporation.  
Microsoft, Windows, Windows NT, and Internet Explorer are trademarks of  
Microsoft Corporation in the U.S.A. and other countries.  
Netscape Navigator is a trademark of Netscape Communications  
Corporation.  
Acrobat and Adobe are trademarks of Adobe Systems Incorporated.  
Eastman Software is a trademark of Eastman Kodak Company.  
All other company names and product names appearing in this manual are  
the trademarks of their respective owners.  
 
SOFTWARE LICENSE  
PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THE SOFTWARE.  
BY USING THE SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE  
TERMS OF THIS LICENSE.  
1. License. The application, demonstration, system and other software accompanying  
this License, whether on disk, in read only memory, or on any other media (the  
"Software") and related documentation are licensed to you by SHARP. You own the disk  
on which the Software is recorded but SHARP and/or SHARP'S Licensors retain title to  
the Software and related documentation. This License allows you to use the Software on  
one or more computers connected to a single printer and make one copy of the Software  
in machine-readable form for backup purposes only. You must reproduce on such copy  
the SHARP copyright notice, the copyright notice of SHARP'S Licensors and any other  
proprietary legends of SHARP and/or its Licensors that were on the original copy of the  
Software. You may also transfer all your license rights in the software, the backup copy of  
the Software, the related documentation and a copy of this License to another party,  
provided the other party reads and agrees to the terms and conditions of this License.  
2. Restrictions. The Software contains copyrighted material, trade secrets and other  
proprietary material which is owned by SHARP and/or its Licensors and in order to protect  
them you may not decompile, reverse engineer, disassemble or otherwise reduce the Software  
to a human-perceivable form. You may not modify, network, rent, lease, loan, distribute or  
create derivative works based upon the Software in whole or in part. You may not  
electronically transmit the Software from one computer to another or over a network.  
3. Termination. This license is effective until terminated. You may terminate this License at  
any time by destroying the Software and related documentation and all copies thereof. This  
License will terminate immediately without notice from SHARP and/or SHARP'S Licensors if  
you fail to comply with any provision of this License. Upon termination you must destroy the  
Software and related documentation and all copies thereof.  
4. Export Law Assurances. You agree and certify that neither the Software nor any  
other technical data received from SHARP, nor the direct product thereof, will be exported  
outside the United States except as authorized and as permitted by the laws and  
regulations of the United States. If the Software has been rightfully obtained by you  
outside of the United States, you agree that you will not re-export the Software nor any  
other technical data received from SHARP, nor the direct product thereof, except as  
permitted by the laws and regulations of the United states and the laws and the regulation  
of the jurisdiction in which you obtained the Software.  
5. Government End Users. If you are acquiring the Software on behalf of any unit or agency  
of the United States Government, the following provisions apply. The Government agrees:  
(i) if the Software is supplied to the Department of Defense (DoD), the Software is  
classified as "Commercial Computer Software" and the Government is acquiring  
only "restricted rights" in the Software and its documentation as that term is  
defined in Clause 252.227-7013 (c)(1) of the DFARS; and  
(ii) if the Software is supplied to any unit or agency of the United States  
Government other than DoD, the Government's rights in the Software and its  
documentation will be as defined in Clause 52.227-19 (c)(2) of the FAR or, in the  
case of NASA, in Clause 18-52.227-86 (d) of the NASA Supplement to the FAR.  
6. Limited Warranty on Media. SHARP warrants the disks on which the Software is  
recorded to be free from defects in materials and workmanship under normal use for a  
period of ninety (90) days from the date of purchase as evidenced by a copy of the  
receipt. The entire liability of SHARP and/or its Licensors and your exclusive remedy will  
be replacement of the disk which fails to meet the limited warranty provided by this Clause  
6. A disk will be replaced when it is returned to SHARP or a SHARP authorized  
representative with a copy of the receipt. SHARP will have no responsibility to replace a  
disk damaged by accident, abuse or misapplication.  
 
ANY IMPLIED WARRANTIES ON THE DISKS, INCLUDING THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF  
DELIVERY. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY  
ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.  
7. Disclaimer of Warranty on Software. You expressly acknowledge and agree that  
use of the Software is at your sole risk. The software and related documentation are  
provided "AS IS" and without warranty of any kind and SHARP and SHARP'S Licensor(s)  
(for the purpose of provisions 7 and 8, SHARP and SHARP'S Licensor(s) shall be  
collectively referred to as "SHARP") EXPRESSLY DISCLAIM ALL WARRANTIES,  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. SHARP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN  
THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION  
OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT  
DEFECTS IN THE SOFTWARE WILL BE CORRECTED. FURTHERMORE, SHARP  
DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE  
OR THE RESULTS OF THE USE OF THE SOFTWARE OR RELATED  
DOCUMENTATION IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY,  
OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY  
SHARP OR A SHARP AUTHORIZED REPRESENTATIVE SHALL CREATE A  
WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.  
SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU (AND NOT SHARP OR A  
SHARP AUTHORIZED REPRESENTATIVE) ASSUME THE ENTIRE COST OF ALL  
NECESSARY SERVICING, REPAIR OR CORRECTION, SOME JURISDICTIONS DO  
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE  
EXCLUSION MAY NOT APPLY TO YOU.  
8. Limitation of Liability. UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE,  
SHALL SHARP BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES THAT RESULT FROM THE USE OR INABILITY TO USE THE SOFTWARE  
OR RELATED DOCUMENTATION, EVEN IF SHARP OR A SHARP AUTHORIZED  
REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF  
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE  
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  
In no event shall SHARP'S total liability to you for all damages, losses, and causes of  
action (whether in contract, tort (including negligence) or otherwise) exceed the amount  
paid by you for the Software.  
9. Controlling Law and Severability. For a portion of the Software related with Apple  
Macintosh and Microsoft Windows, this license shall be governed by and construed in  
accordance with the laws of the state of California and Washington, respectively. If for  
any reason a court of competent jurisdiction finds any provision of this License, or portion  
thereof, to be unenforceable, that provision of the License shall be enforced to the  
maximum extent permissible so as to effect the intent of the parties, and the remainder of  
this License shall continue in full force and effect.  
10. Complete Agreement. This License constitutes the entire agreement between the  
parties with respect to the use of the Software and related documentation, and  
supersedes all prior or contemporaneous understandings or agreements, written or oral,  
regarding such subject matter. No amendment to or modification of this License will be  
binding unless in writing and signed by a duly authorized representative of SHARP.  
 
Table of Contents  
1. Setting the IP Address  
6
Initializing the network interface board . . . . . . . . . . . . . . . . . . . . . . . . 8  
2. Printing out the Network Settings  
9
3. Mail Server and DNS Server Settings  
10  
Accessing the Web page in the machine . . . . . . . . . . . . . . . . . . . . . 10  
Mail server and DNS server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Network Scanning and Sender E-mail settings . . . . . . . . . . . . . . . . 11  
4. Storing Network Scanning Destinations  
12  
Storing destinations in the Web page. . . . . . . . . . . . . . . . . . . . . . . . 13  
Scan to FTP (Hyperlink) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Creating personal books in the Web page . . . . . . . . . . . . . . . . . . . . 14  
Information on using Scan to Desktop . . . . . . . . . . . . . . . . . . . . . . . 15  
5. Scan to E-mail Setup  
16  
19  
6. Scan to E-mail Using the E-mail Key  
7. Sending an Image Using a Rapid Key or Speed Dial Number 21  
Sending an image using a Rapid Key . . . . . . . . . . . . . . . . . . . . . . . 21  
Sending an image using a Speed Dial number . . . . . . . . . . . . . . . . 23  
Storing an e-mail address in a Rapid Key or Speed Dial number . . 25  
Editing a Rapid Key or Speed Dial number . . . . . . . . . . . . . . . . . . . 27  
Clearing a Rapid Key or Speed Dial number . . . . . . . . . . . . . . . . . . 27  
1
 
Table of Contents  
8. Installing the Network Scanner Software  
28  
Software Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
User's Guides for Software Programs. . . . . . . . . . . . . . . . . . . . . . . . 29  
Installing the software programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Setting up Network Scanner Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Uninstalling a program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
If an additional FO-DC500/600 machine is installed on the network. . . . . . 34  
9. Troubleshooting  
35  
Error Message at the Communication Error . . . . . . . . . . . . . . . . . . . 36  
2
 
Specifications  
Maximum original size  
Optical resolution  
Resolution  
11"x19" (279 mm x483 mm)  
203 dpi  
Standard: 203 x 98 dpi  
Fine/Halftone: 203 x 196 dpi  
Super fine: 203 x 391 dpi  
Ultra fine: 406 x 391 dpi  
Output modes  
File format  
1 bit/pixel  
File types: PDF, TIFF  
Compression modes: G3, G4, None  
Scan destinations  
Management system  
Web browser  
E-mail, FTP servers, computer desktops  
Uses built-in Web server  
Internet Explorer 4.0 or later, Netscape  
Navigator 4.0 or later  
Network protocol  
TCP/IP  
LAN connectivity  
10Base-T/100Base-TX  
Mail servers supporting SMTP  
FO-DC500: 1,659; FO-DC600: 3,259  
Supported mail system  
Number of destinations  
As a part of our policy of continuous improvement, SHARP reserves the right to make  
design and specification changes for product improvement without prior notice. The  
performance specification figures indicated are nominal values of production units.  
There may be some deviations from these values in individual units.  
3
 
Introduction  
The FO-NS2 Network Scanner Expansion Kit allows you to scan a  
document and directly transmit the image to an e-mail address (Scan  
to E-mail), FTP server (Scan to FTP), or computer desktop on your  
network (Scan to Desktop). To use this option, the machine must be  
connected to a network.  
Depending on the file format selected for the image, the recipient can  
view it with Adobe Acrobat Reader , any Tiff-compatible viewer such  
as Imaging , or in the case of Scan to Desktop, SharpDesk.  
Scan a document  
and transmit the  
image file to...  
An FTP server,  
for downloading  
by recipients at  
their convenience  
Any e-mail  
address  
Your computer  
desktop, for  
processing as  
you desire  
Scan destinations can be stored in  
Rapid Keys on the machine, for easy  
one-touch scanning and transmission.  
4
 
Steps required for setup  
The following steps are necessary to use the network scanner option. The  
steps must be completed in the order shown.  
1. Your dealer must install the FO-LN1 network interface kit and the FO-NS2  
network scanner kit, and enter the network scanner product key. The machine  
must be connected to the network.  
2. Your network administrator must decide whether the machine will be  
assigned a permanent IP address, or receive an address automatically from a  
DHCP server (assigning a permanent IP address is recommended; if DHCP  
is used, the lease time for the address should be set to unlimited). If a  
permanent IP address is to be assigned, the network administrator must  
determine what address will be used, and identify the subnet mask and  
gateway. Once this information has been determined, the IP address setting  
should be completed in the machine as explained on page 6.  
Permanent IP address DHCP server  
IP address (  
Gateway  
.
.
.
) Subnet mask (  
)
.
.
.
)
(
.
.
.
3. The following information must be entered in the Web page in the machine  
using a Web browser on a computer connected to the same network. This  
procedure is explained on page 10. Obtain the information from your network  
administrator.  
-The IP address or host name of your e-mail server  
IP address (  
.
.
.
) Host name (  
)
-The IP address of your DNS server  
-Your domain name  
(
(
)
)
-Your network administrator’s e-mail address (  
)
4. Scan to E-mail setup must be completed as explained on page 16.  
5. To use Scan to Desktop, you must install the Network Scanner Tool and  
Sharpdesk programs in your computer. These programs are installed from the  
CD-ROM that comes with the network scanner kit (see page 28 for installation  
instructions). User’s guides in PDF format for the programs are also included  
on the CD-ROM.  
6. Destinations for Scan to E-mail and Scan to FTP can be programmed into  
Rapid Keys and Speed Dial numbers using the Web page in the machine.  
These procedures are explained on page 12. Scan to E-mail destinations can  
also be programmed using the operation panel of the machine as explained  
on page 25. To use a Rapid Key or Speed Dial number to transmit a scanned  
document, see pages 21 and 23. To transmit a scanned document to an e-  
mail address without using a Rapid Key or Speed Dial number, see page 19.  
5
 
1. Setting the IP Address  
Once your dealer has installed the network scanner option and the  
machine is connected to the network, the network administrator or  
administrator of the machine should use the following procedure to set  
the IP address of the machine.  
Note: Although “DHCP” is available as a setting for the IP address  
(this means that the machine automatically obtains an address from a  
DHCP server), it is recommended that a permanent IP address be  
assigned to the machine. If DHCP must be used, it is recommended  
that the DHCP lease time for the IP address be set to unlimited. To  
check the IP address currently assigned to the machine when DHCP  
is used, print out the network setting list as explained on page 9.  
Display:  
MENU  
1 Press  
and then  
.
MENU MODE  
5:PROGRAM/GROUP MODE  
6:SERIAL POLLING MODE  
7:MEMORY POLL MODE  
8:NETWORK SETTING  
Make sure that NETWORK  
SETTING is selected in the display.  
START/  
NETWORK SETTING  
2 Press  
ENTER  
.
1:NETWORK CONFIG SET  
2:SCAN TO E-MAIL SET-UP  
3:NETWORK SETTING LIST  
Make sure that NETWORK  
CONFIG SET is selected.  
START/  
NETWORK CONFIG SET  
1:IP ADDRESS SETTING  
2:INITIALIZE THE NIC  
3 Press  
ENTER  
.
Make sure that IP ADDRESS  
SETTING is selected.  
START/  
IP ADDRESS SETTING  
ENABLE DHCP  
1=YES  
4 Press  
ENTER  
.
2=NO  
6
 
Setting the IP Address  
5 If the machine will receive an IP address automatically from a  
DHCP server, make sure that “YES” is selected (this will enable  
DHCP).  
If the machine will be assigned a permanent IP address, press  
or  
to select “NO”.  
START/  
ENTER  
6 Press  
.
If you enabled DHCP by selecting “YES” in the previous step, this  
completes the setting. Wait while the machine writes the setting to  
the NIC board (“DO NOT POWER DOWN” will appear in the  
display). When the display changes to “OK”, turn off the power of  
the machine and then turn it back on to make the new setting take  
effect. (Before turning off the power, make sure the machine is not  
in the middle of a job: 1) check whether the machine is printing, and  
JOB STATUS  
2) press  
and check the display to see if the machine is  
sending or receiving a fax.)  
IP ADDRESS  
] [ ] [ ][  
7 If you are entering a permanent IP  
[
]
START/  
address, press  
ENTER  
.
8 Enter the IP address of your machine (to move the cursor to the  
START/  
right, press  
). When finished, press  
ENTER  
.
To correct a mistake, press  
to move the cursor back to the  
mistake, and then enter the correct number.  
START/  
ENTER  
9 Enter the IP subnet mask. When finished, press  
.
START/  
10 Enter the IP gateway. When finished, press  
ENTER  
.
7
 
Setting the IP Address  
11 Wait while the machine writes the setting to the NIC board (“DO  
NOT POWER DOWN” will appear in the display). When the  
display changes to “OK”, turn off the power of the machine and  
then turn it back on to make the new settings take effect. (Before  
turning off the power, make sure the machine is not in the middle  
of a job: 1) check whether the machine is printing, and 2) press  
JOB STATUS  
and check the display to see if the machine is sending or  
receiving a fax.)  
Initializing the network interface board  
Normally the network interface board (NIC) does not need to be  
initialized (returned to the factory default settings). In the event that  
you do need to intialize the board, follow the Steps 1 to 3 of the  
previous procedure to access “NETWORK CONFIG SET”, press  
START/  
to select “INTIALIZE THE NIC”, and then press  
ENTER  
. Press  
to  
START/  
select “YES” and then press  
ENTER  
. Wait while the machine writes the  
setting to the NIC board (“DO NOT POWER DOWN” will appear in the  
display). When the display changes to “OK”, turn off the power of the  
machine and then turn it back on to make the new setting take effect.  
(Before turning off the power, make sure the machine is not in the  
middle of a job: 1) check whether the machine is printing, and 2) press  
JOB STATUS  
and check the display to see if the machine is sending or  
receiving a fax.)  
8
 
2. Printing out the Network Settings  
You can print lists showing the current network settings and network  
interface board settings.  
To check the IP address of the machine, select PRINT NETWORK  
SETTINGS in Step 3 below.  
Display:  
MENU  
1 Press  
and then  
.
MENU MODE  
5:PROGRAM/GROUP MODE  
6:SERIAL POLLING MODE  
7:MEMORY POLL MODE  
8:NETWORK SETTING  
Make sure that NETWORK  
SETTING is selected in the display.  
START/  
NETWORK SETTING  
2 Press  
ENTER  
and then  
.
1:NETWORK CONFIG SET  
2:SCAN TO E-MAIL SET-UP  
3:NETWORK SETTING LIST  
Make sure that NETWORK  
SETTING LIST is selected.  
START/  
NETWORK SETTING LIST  
1:PRINT NETWORK SETTINGS  
2:PRINT NIC INFORMATION  
3 Press  
ENTER  
.
4 Press  
press  
or  
to select the list you want to print, and then  
START/  
ENTER  
. (Note: “NIC” is an acronym for “network interface  
board”.)  
9
 
3. Mail Server and DNS Server Settings  
Settings for your E-mail server and DNS server must be configured in  
order to use the network scanner function. To configure the settings,  
access the machine's Web page from a computer that is connected to  
the same network as the machine. The Web page can be displayed  
with your Web browser (Internet Explorer 4.0 or later, or Netscape  
Navigator 4.0 or later).  
Accessing the Web page in the machine  
To access the Web page in the machine, type in the IP address of the  
machine in your browser in the format http://XXX.XXX.X.X, where the  
X’s are the IP address (the number of digits between periods will vary  
depending on the address). If you need to check the IP address of the  
machine, print out the network settings as explained on page 9.  
Mail server and DNS server  
To configure your mail server and DNS server settings, click E-mail &  
DNS in the menu at the left of the Web page and enter the information in  
the appropriate boxes.  
Note that your DNS server must be entered if you enter a host name  
instead of an IP address in E-mail Server under E-mail Setup. This is  
also true if host names will be used for Scan to FTP or Scan to  
Desktop destinations.  
If “DHCP” was selected for the IP address of the machine, the IP address of  
the DNS server appears automatically and cannot be changed.  
10  
 
Mail Server and DNS Server Settings  
Setting Passwords  
Passwords can be set to restrict Web page access and protect  
settings. An administrator password and a user password can be set.  
When the Web page is accessed with the administrator password, all  
settings can be configured. When the Web page is accessed with the  
user password, destinations in the Scanner Destination Management  
menu can be stored, deleted, and edited; however, settings in the  
Setup menu cannot be configured (with the exception of “Sender E-mail”  
and “Personal Address Book”).  
To enable password protection, click Passwords in the Web page  
menu and select the “Enable Password Protection of this Web  
Site” checkbox. The passwords for “User” and “admin” are both  
initially set to “Sharp”. If you wish to change a password, enter  
“Sharp” in Old Admin Password, and then enter the new password  
under User Password or Admin Password. A password must  
consist of alphanumeric characters and be no more than 10  
characters long. Passwords are case sensitive.  
When you are finished, click Submit to store the new settings and  
then turn the machine power off and then back on. The next time you  
attempt to access the Web page, you will be prompted for the  
password. For the User name, enter “user” if you are accessing the  
page as a user, or “admin” if you are accessing the page as an  
administrator.  
For more information on setting passwords, click Help at the bottom of  
the Web page menu.  
Network Scanning and Sender E-mail settings  
The network scanning settings allow you to select the method for  
assigning a file name to a scanned image and enter a subject for Scan to  
E-mail (the subject can also be entered from the operation panel of the  
machine as explained in Scan to E-mail Setup on page 16).  
Click Network Scanning in the menu and then configure the settings  
as needed. When finished, be sure to click Submit to store the new  
settings.  
To enter the sender name and sender e-mail address that appear on  
e-mail that you send, click Sender E-mail. The sender information  
can be entered separately for each personal book and for the  
COMMON book.  
For detailed information on all the settings in the Web page, click Help  
.
11  
 
4. Storing Network Scanning Destinations  
Network scanning destinations can be stored in Rapid Keys and  
Speed Dial numbers. The Rapid Keys and Speed Dial numbers can  
be in a personal book or in the COMMON book.  
Scan to E-mail can be performed by manually entering the  
destination e-mail address at the time of transmission, or by using a  
Rapid Key or Speed Dial number. A Scan to E-mail destination can  
be stored in a Rapid Key or Speed Dial number using the Web  
page, or using the operation panel on the machine (to use the  
operation panel, see page 25).  
To use Scan to FTP, the destination must be previously stored in a  
Rapid Key or Speed Dial number. A Scan to FTP destination can  
only be stored in a Rapid Key or Speed Dial number using the Web  
page.  
To use Scan to Desktop, the Network Scanner Tool and Sharpdesk  
programs must be installed in the destination computer. The  
Network Scanner Tool automatically stores the computer as a Scan  
to Desktop destination, and for this reason, the Web page should  
not be used to store Scan to Desktop destinations. However, the  
Web page can be used to change the selected file format for a Scan  
to Desktop destination, copy a Scan to Desktop destination into a  
different address book, or delete a Scan to Desktop destination if  
the Network Scanner Tool has been uninstalled from the computer.  
Fax destinations can also be stored in Rapid Keys and Speed Dial  
numbers using the Web page.  
12  
 
Storing Network Scanning Destinations  
Storing destinations in the Web page  
To store a destination, click the desired destination type (E-mail FTP, or  
,
Fax) under Destination Management in the Web page menu. In the  
Destination Management page, enter the destination name and select a  
personal address book or the COMMON book. To select a Rapid Key or  
Speed Dial number, select the Location Assigned Manually checkbox  
and select a Rapid Key or Speed Dial number from the list. Enter the  
information required for the destination type, and click Submit  
.
To edit or delete a destination, click Destination Management in the  
Web page menu, select the destination you wish to edit or delete, and  
click Edit or Delete at the bottom of the page.  
13  
 
Storing Network Scanning Destinations  
For detailed information on setting up, editing, and deleting  
destinations, click Help at the bottom of the Web page menu frame.  
Scan to FTP (Hyperlink)  
When using Scan to FTP to send an image to an FTP server, you can  
also have notifications automatically sent by e-mail to selected recipients  
informing them that the image has been posted on the server. The e-mail  
will contain a hyperlink to the image file on the server, allowing the  
recipients to open the file by simply clicking on the hyperlink (unless the  
FTP server requires a password).  
To use this feature, select the “Enable Hyperlink to FTP server to be e-  
mailed” checkbox when storing the Scan to FTP destination, and then  
select the recipients for the e-mail from the E-mail Destination list.  
Creating personal books in the Web page  
To create a new personal book in the Web page, click Personal  
Address Book in the Web page menu, and then click Add in the  
Personal Address Book Setup page. Enter the required information  
and click Submit.  
14  
 
Storing Network Scanning Destinations  
Information on using Scan to Desktop  
Unlike the case where a scanner is directly connected to your  
computer, scanning using Scan to Desktop cannot be directly initiated  
from a scanning application in your computer. Instead, scanning is  
begun by pressing the Rapid Key or Speed Dial number on the  
machine that contains your computer as a Scan to Desktop  
destination. To use Scan to Desktop, the Network Scanner Tool must  
be running in your computer (it starts and runs automatically in the  
background when you power up your computer).  
Your computer is automatically stored as a Scan to Desktop  
destination in a Rapid Key or Speed Dial number when you install the  
Network Scanner Tool. After you install and set up the Network  
Scanner Tool, access the Web page in the machine from your browser  
on your computer, and click Destination Management in the menu to  
see which Rapid Key or Speed Dial number your computer is stored  
in. This will be the Rapid Key or Speed Dial number you will use to  
scan documents to your computer.  
15  
 
5. Scan to E-mail Setup  
To use the Scan to E-mail function, the subject and sender information  
(name and e-mail address) that appear when an image is sent to an e-  
mail recipient must be entered, and the file format for the scanned image  
must be selected. (Note: The file format set in this procedure does not  
apply to Scan to E-mail using a Rapid Key or Speed Dial number.)  
The preset subject is “Scanned image from FO-DCXXX” (where  
“XXX” is “500” or “600”), and the preset file format is “TIFF/G4”.  
You can enter a different sender name and select a different file  
format at the time of transmission. The subject can only be changed  
using the following procedure.  
Important:  
To use Scan to E-mail, sender information must be set using the  
following procedure, or using the Web page as explained on page 11,  
even if a sender is manually entered at the time of transmission.  
Note: In the event that your e-mail server is unable to deliver a Scan  
to E-mail transmission to a specified e-mail address, your server will  
send notification to the sender’s e-mail address that you enter in the  
following procedure or at the time of transmission.  
Display:  
MENU  
1 Press  
and then  
.
MENU MODE  
5:PROGRAM/GROUP MODE  
6:SERIAL POLLING MODE  
7:MEMORY POLL MODE  
8:NETWORK SETTING  
Make sure that NETWORK  
SETTING is selected in the display.  
START/  
NETWORK SETTING  
2 Press  
ENTER  
and then  
or  
1:NETWORK CONFIG SET  
2:SCAN TO E-MAIL SET-UP  
3:NETWORK SETTING LIST  
until SCAN TO E-MAIL SET-UP is  
selected.  
SCAN TO E-MAIL SET-UP  
1:E-MAIL SUBJECT  
2:E-MAIL SENDER  
3:FILE FORMAT  
START/  
3 Press  
ENTER  
.
START/  
ENTER  
4 Press  
.
16  
 
Scan to E-mail Setup  
5 Enter the e-mail subject by pressing the letter entry keys (max. of  
60 characters). (Make sure the Rapid Key overlay is flipped  
down.)  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
Note: The  
markings above  
some of the  
Rapid Keys may  
vary by country  
and region.  
Q
11  
/
!
W
12  
A
/
/
"
|
E
13  
/
#
R
14  
/
$
T
15  
/
%
Y
16  
G
/
&
{
U
17  
/
'
I
18  
J
/
(
O
19  
/
/
)
]
P
20  
L
/
/
=
+
SYMBOL  
21  
S
D
F
/
H
/
}
/
[
K
22  
23  
24  
25  
26  
27  
28  
29  
30  
Caps Lock  
31  
Z
32  
/
<
^
X
33  
/
/
/
>
\
C
/
V
B
N
36  
/
*
M
37  
/
?
@
/
.com  
39  
DEL  
34  
;
35  
38  
.
Space  
SHIFT  
/
:
_
-
,
Space  
To enter a space, press  
To change case, press  
To clear a mistake, press  
.
.
Caps Lock  
DEL  
.
To enter a number, press the appropriate numeric key. To enter the  
symbol on a letter key (the character to the right of the slash), press  
SYMBOL  
(“SYM” will appear in the display) and then the letter key  
SYMBOL  
(press  
again to turn off symbol entry mode).  
or . To switch between letter  
To move the cursor, press  
insertion and letter replacement mode when the cursor is in the  
MENU  
middle of a sequence of letters, press  
.
START/  
SCAN TO E-MAIL SET-UP  
1:E-MAIL SUBJECT  
2:E-MAIL SENDER  
3:FILE FORMAT  
6 Press  
ENTER  
.
Make sure that E-MAIL SENDER is  
selected.  
START/  
7 Press  
ENTER  
.
8 Press the letter keys to enter the sender’s name (see Step 5)  
START/  
9 Press  
ENTER  
.
17  
 
Scan to E-mail Setup  
10 Press the letter keys to enter your e-mail address (see Step 5).  
START/  
SCAN TO E-MAIL SET-UP  
11 Press  
ENTER  
.
1:E-MAIL SUBJECT  
2:E-MAIL SENDER  
3:FILE FORMAT  
Make sure that FILE FORMAT is  
selected.  
START/  
FILE FORMAT SETTING  
1=TIFF-G4  
12 Press  
ENTER  
.
2=TIFF-G3  
3=TIFF-NO COMPRESSION  
4=PDF-G4  
5=PDF-G3  
13 Press  
or  
to select the desired combination of file  
format (TIFF or PDF) and compression method (G3, G4, or NO  
COMPRESSION).  
TIFF is a bitmap format that can be compressed without loss of  
data. TIFF images can be viewed by many viewer programs. PDF is  
a widely used format that requires Adobe Acrobat Reader to view.  
G4 provides the greatest amount of compression and works well  
with most black and white files. If the recipient cannot open a G4-  
compressed file or experiences other difficulties, try G3 or “NO  
COMPRESSION”.  
STOP  
START/  
14 Press  
ENTER  
and then press  
repeatedly to return to the date  
and time display.  
18  
 
6. Scan to E-mail Using the E-mail Key  
Use the e-mail key when you wish to manually enter the e-mail  
address of a recipient for Scan to E-mail. The scanned image will be  
sent as an e-mail attachment. A message can also be included as  
explained in Steps 5 and 6.  
Important:  
To use Scan to E-mail, the setup procedures outlined on page 4 must  
be completed. This includes setting a default sender as explained in  
the procedure beginning on page 16 of this manual.  
If you need to change the e-mail subject, use the procedure on  
page 16.  
1 Load the document(s).  
SEND READY will appear in the  
display.  
Press RESOLUTION and/or  
to set  
CONTRAST  
the resolution and contrast if needed.  
The default resolution is FINE. Note  
that STANDARD and SUPER FINE  
are primarily for faxing and are not  
recommended for scanning.  
Display:  
e-mail  
2 Press  
.
SCAN TO E-MAIL  
TO: [  
3 Enter the e-mail address of the recipient by pressing the letter  
entry keys (for details, see Step 5 on page 17; max. of 60  
characters). (Make sure the Rapid Key overlay is flipped down.)  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
Note: The  
markings above  
some of the  
Rapid Keys may  
vary by country  
and region.  
Q
11  
/
!
W
12  
A
/
/
"
|
E
13  
/
#
R
14  
/
$
T
15  
/
%
Y
16  
G
/
&
{
U
17  
/
'
I
18  
J
/
(
O
19  
/
/
)
]
P
20  
L
/
/
=
+
SYMBOL  
21  
S
D
F
/
H
/
}
/
[
K
22  
23  
24  
25  
26  
27  
28  
29  
30  
Caps Lock  
31  
Z
32  
/
<
^
X
33  
/
/
/
>
\
C
/
V
B
N
36  
/
*
M
37  
/
?
@
/
.com  
39  
DEL  
34  
;
35  
38  
.
Space  
SHIFT  
/
:
_
-
,
19  
 
Scan to E-mail Using the E-mail Key  
START/  
4 Press  
ENTER  
.
1:START SCANNING  
2:FROM  
XXX  
3:FILE FORMAT  
XXX  
4:MESSAGE  
NO MESSAGE  
5 If you wish to enter a message,  
your name, or your return e-mail  
address, or select the file format  
for the document, press  
.
(If you wish to use the default  
settings you entered on page 16  
and do not need to enter a  
message, go directly to Step 8.)  
Your preset sender and file  
format appear in “XXX”.  
6 Press  
press  
to select the option you want to change, and then  
. Change the selected option as follows:  
START/  
ENTER  
FROM  
START/  
ENTER  
START/  
ENTER  
Enter your name, press  
, enter your e-mail address, and press  
.
FILE FORMAT  
Press  
to select the desired combination of file format (TIFF or PDF)  
START/  
and compression (G3, G4 or NO COMPRESSION), and then press  
ENTER  
.
MESSAGE  
Use the letter entry keys to enter a message (see Step 5 on page  
17; maximum of 256 characters). A line break can be entered by  
START/  
pressing  
. When finished, press  
ENTER  
.
1:START SCANNING  
2:FROM  
XXX  
3:FILE FORMAT  
XXX  
7 When you have finished changing  
the options, press  
or  
to  
select START SCANNING.  
4:MESSAGE  
NO MESSAGE  
START/  
8 Press  
ENTER  
. The document is scanned and transmitted.  
20  
 
7. Sending an Image Using a Rapid Key  
or Speed Dial Number  
Sending an image using a Rapid Key  
Use this procedure to scan a document and send the image to an E-  
mail, FTP, or Desktop destination that has been stored in a Rapid Key.  
Important: To use this procedure, the setup procedures outlined on  
page 4 must be completed. In the case of Scan to E-mail, this includes  
setting a default sender as explained in the procedure beginning on  
page 16 of this manual.  
If you are sending the image to an e-mail destination and need to  
change the subject, use the procedure on page 16.  
1 Load the document(s).  
SEND READY will appear in the  
display.  
RESOLUTION  
CONTRAST  
Press  
and/or  
to  
set the resolution and contrast if  
needed. The default resolution is  
FINE. Note that STANDARD and  
SUPER FINE are primarily for  
faxing and are not recommended  
for scanning.  
2 Press the appropriate Rapid Key.  
The name of the recipient will appear in the display. (If the  
destination is not correct, press STOP .)  
If the destination is an FTP or Desktop destination, or if the  
destination is an e-mail destination and you don’t need to enter a  
message or change any of the e-mail options, this completes the  
procedure.  
21  
 
Sending an Image Using a Rapid Key or Speed Dial Number  
3 If the destination is an e-mail  
1:START SCANNING  
2:FROM  
XXX  
3:FILE FORMAT  
XXX  
destination and you wish to enter a  
message, or change the sender  
name or e-mail address, or select  
the file format for the document,  
press  
WITHIN 5 SECONDS  
4:MESSAGE  
NO MESSAGE  
after pressing the Rapid Key in  
Step 2.  
(After 5 seconds, the document will  
be scanned and transmitted using  
the settings that were stored in the  
Rapid Key.)  
4 Press  
press  
to select the option you want to change, and then  
. Change the selected option as follows:  
START/  
ENTER  
FROM  
START/  
ENTER  
START/  
ENTER  
Enter your name, press  
, enter your e-mail address, and press  
.
FILE FORMAT  
Press  
to select the desired combination of file format (TIFF or PDF)  
START/  
and compression (G3, G4 or NO COMPRESSION), and then press  
ENTER  
.
MESSAGE  
Use the letter entry keys to enter a message (maximum of 256  
characters). A line break can be entered by pressing  
. When  
START/  
finished, press  
ENTER  
.
1:START SCANNING  
2:FROM  
XXX  
3:FILE FORMAT  
XXX  
5 When you have finished changing  
the options, press  
or  
to  
select START SCANNING.  
4:MESSAGE  
NO MESSAGE  
START/  
6 Press  
ENTER  
to begin scanning and transmission.  
22  
 
Sending an Image Using a Rapid Key or Speed Dial Number  
Sending an image using a Speed Dial number  
Use this procedure to scan a document and send the image to an E-  
mail, FTP, or Desktop destination that has been stored in a Speed Dial  
number.  
Important: To use this procedure, the setup procedures outlined on  
page 4 must be completed. In the case of Scan to E-mail, this includes  
setting a default sender as explained in the procedure beginning on  
page 16 of this manual.  
If you are sending the image to an e-mail destination and need to  
change the subject, use the procedure on page 16.  
1 Load the document(s).  
SEND READY will appear in the  
display.  
RESOLUTION  
CONTRAST  
Press  
and/or  
to  
set the resolution and contrast if  
needed. The default resolution is  
FINE. Note that STANDARD and  
SUPER FINE are primarily for  
faxing and are not recommended  
for scanning.  
SPEED DIAL  
2 Press  
and then enter the Speed Dial number by pressing  
the numeric keys.  
If you enter less than 3 digits for the Speed Dial number, press  
START/  
ENTER  
to complete the entry.  
Check the display to make sure the destination shown is correct (if  
STOP  
not, press  
and repeat Step 2).  
23  
 
Sending an Image Using a Rapid Key or Speed Dial Number  
3 If the destination is an e-mail  
1:START SCANNING  
2:FROM  
XXX  
3:FILE FORMAT  
XXX  
destination and you wish to enter a  
message, your name, or your  
return e-mail address, or select the  
file format for the document, press  
.
4:MESSAGE  
NO MESSAGE  
(If the destination is an FTP or  
Desktop destination, or if you wish  
to use the e-mail settings that were  
stored in the Speed Dial number  
and do not need to enter a  
message, go directly to Step 6.)  
4 Press  
press  
to select the option you want to change, and then  
. Change the selected option as follows:  
START/  
ENTER  
FROM  
START/  
ENTER  
START/  
ENTER  
Enter your name, press  
, enter your e-mail address, and press  
.
FILE FORMAT  
Press  
to select the desired combination of file format (TIFF or PDF)  
START/  
and compression (G3, G4 or NO COMPRESSION), and then press  
ENTER  
.
MESSAGE  
Use the letter entry keys to enter a message (maximum of 256  
characters). A line break can be entered by pressing  
. When  
START/  
finished, press  
ENTER  
.
1:START SCANNING  
2:FROM  
XXX  
3:FILE FORMAT  
XXX  
5 When you have finished changing  
the options, press  
or  
to  
select START SCANNING.  
4:MESSAGE  
NO MESSAGE  
START/  
6 Press  
ENTER  
to begin scanning and transmission.  
24  
 
Sending an Image Using a Rapid Key or Speed Dial Number  
Storing an e-mail address in a Rapid Key or Speed Dial  
number  
This section explains how to store e-mail addresses in Rapid Keys  
and Speed Dial numbers using the operation panel of the machine.  
This will allow you to send documents to e-mail recipients without  
having to manually enter the e-mail address each time.  
This procedure cannot be used to store an FTP or Desktop  
destination (these can only be stored as explained on page 12).  
Display:  
MENU  
1 Press  
and then  
or  
MENU MODE  
until ENTRY MODE is selected in  
the display.  
1:RECEIVE MODE  
2:LISTING MODE  
3:ENTRY MODE  
ENTRY MODE  
START/  
2 Press  
ENTER  
. Make sure that  
01:DESTINATION SETTING  
02:PASSCODE SETTING  
03:OWN PASSCODE SET  
DESTINATION SETTING is  
selected.  
START/  
DESTINATION SETTING  
1=SET  
2=CLEAR  
3 Press  
ENTER  
. Make sure that SET is  
selected.  
START/  
ENTER  
DESTINATION SET  
PRESS RAPID OR SPEED  
4 Press  
.
25  
 
Sending an Image Using a Rapid Key or Speed Dial Number  
5 To program a Rapid Key number,  
DESTINATION SET  
SELECT DESTINATION TYPE  
1=FAX  
2=E-MAIL  
press the Rapid Key that you wish  
to use. (To select Rapid Keys 40  
through 59, flip up the Rapid Key  
overlay.)  
To program a Speed Dial number,  
SPEED DIAL  
press  
and then enter the  
number that you wish to use (“1”  
to “100” on the FO-DC500, or “1” to  
“200” on the FO-DC600). (If you  
enter less than three digits, press  
START/  
ENTER  
to complete the entry.)  
6 Press  
to select E-MAIL.  
DESTINATION SET  
SELECT DESTINATION TYPE  
1=FAX  
2=E-MAIL  
START/  
7 Press  
ENTER  
.
8 Enter the e-mail address of the recipient by pressing the letter  
entry keys (for details, see Step 5 on page 17; max. of 60  
characters). (Make sure the Rapid Key overlay is flipped down.)  
DEL  
To clear a mistake, press  
.
Note: The  
markings above  
some of the  
Rapid Keys may  
vary by country  
and region.  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
Q
11  
/
!
W
12  
A
/
/
"
|
E
13  
/
#
R
14  
/
$
T
15  
/
%
Y
16  
G
/
&
{
U
17  
/
'
I
18  
J
/
(
O
19  
/
/
)
]
P
20  
L
/
/
=
+
SYMBOL  
21  
S
D
F
/
H
/
}
/
[
K
22  
23  
24  
25  
26  
27  
28  
29  
30  
Caps Lock  
31  
Z
32  
/
<
^
X
33  
/
/
/
>
\
C
/
V
B
N
36  
/
*
M
37  
/
?
@
/
.com  
39  
DEL  
34  
;
35  
38  
.
Space  
SHIFT  
/
:
_
-
,
START/  
ENTER  
9 Press  
.
26  
 
Sending an Image Using a Rapid Key or Speed Dial Number  
10 Enter the name of the party by pressing the letter entry keys  
(max. of 20 characters). (Make sure the Rapid Key overlay is  
flipped down.)  
START/  
DESTINATION SET  
SELECT FILE FORMAT  
1=TIFF-G4  
11 Press  
ENTER  
.
2=TIFF-G3  
3=TIFF-NO COMPRESSION  
4=PDF-G4  
5=PDF-G3  
12 Press  
or  
to select the file format (TIFF or PDF) and  
compression method (G3, G4, or NO COMPRESSION) for the  
document that will be sent as an e-mail attachment. (Note: You  
can override this setting during the transmission procedure.)  
START/  
13 Press  
ENTER  
.
STOP  
14 Return to Step 5 to program another number, or press  
repeatedly to return to the date and time display.  
If you programmed a Rapid Key number, you can write the name of  
the destination on the label above the Rapid Key.  
Editing a Rapid Key or Speed Dial number  
To make changes in a Rapid Key or Speed Dial number, repeat the  
programming procedure. Select the Rapid Key or Speed Dial number  
for which you want to make changes in Step 5, and then change the  
programmed information as needed in the following steps.  
Clearing a Rapid Key or Speed Dial number  
To clear a Rapid Key or Speed Dial number, select CLEAR in Step 3  
START/  
of the programming procedure, press  
ENTER  
, select the Rapid Key or  
START/  
Speed Dial number as explained in Step 5, and then press  
ENTER  
.
27  
 
8. Installing the Network Scanner Software  
To use the Scan to Desktop function, the following two software  
programs must be installed in your computer (the destination  
computer for Scan to Desktop). The programs are installed from the  
CD-ROM that comes with the network scanner expansion kit.  
Sharpdesk (Desktop Document Management Software)  
Network Scanner Tool  
Note: Sharpdesk can be installed and used in 5 computers. If you need to  
install Sharpdesk in more than 5 computers, please contact your Sharp  
dealer.  
Software Programs  
For detailed information on each of the software programs, please  
refer to the user's guides on the CD-ROM.  
Sharpdesk (Desktop Document Management Software)  
Sharpdesk lets you manage a variety of electronic information such  
as scanned image data from the network scanner or documents  
created using word processing or spreadsheet application software.  
Some of the important features of Sharpdesk are:  
Sharpdesk works with your scanner to let you read paper  
documents into your computer using a full-featured set of scanning  
controls and options.  
Sharpdesk makes editing of your images and documents quick and  
easy.  
A text image scanned into Sharpdesk can be converted into  
editable text for use with your favorite word processor. Sharpdesk  
uses an advanced Optical Character Recognition (OCR) engine  
that even preserves your document layouts.  
Note: For the best results, set the resolution to ULTRA FINE when  
scanning a document for OCR conversion.  
Network Scanner Tool  
This is a utility that helps you use Scan to Desktop. It configures the  
necessary settings in the network scanner and client computer to  
receive data. In addition, Network Scanner Tool will automatically start  
Sharpdesk when image data is received. The scanned image  
received by your computer can be:  
28  
 
Installing the Network Scanner Software  
Saved in a folder.  
Passed to an application set in the Network Scanner Tool.  
Sent as e-mail.  
Saved in Sharpdesk.  
User's Guides for Software Programs  
The Manual folder in the CD-ROM contains the Sharpdesk Installation  
Guide, Sharpdesk User's Guide, and Network Scanner Tool User's  
Guide. The guides are in PDF format.  
Acrobat Reader Version 4.05 or later is needed to view the user's  
guides. If not already installed in your computer, you can install  
Acrobat Reader from the CD-ROM. (Note: If Acrobat Reader 3.0 is  
already installed in your computer, uninstall it before installing the new  
version from the CD-ROM.)  
Installing Acrobat Reader  
1 Quit any software applications and/or resident programs that are  
running on your computer.  
2 Insert the CD-ROM into your CD-ROM drive.  
If the Sharpdesk installation window appears, click Cancel to close  
the window.  
3 Double-click My Computer ( ).  
4 Click the CD-ROM icon ( ) and select Open from the File menu.  
5 Double-click the Acrobat folder, and then double-click “ar405eng.exe”  
(
).  
6 Follow the instructions on the screen.  
29  
 
Installing the Network Scanner Software  
Installing the software programs  
Note the following when installing the software programs from the CD-ROM:  
Be sure to check the system requirements for installation of each of  
the software programs in the user's guides and on the information  
screen during installation.  
For detailed instructions for installing and setting up the programs,  
see the Sharpdesk Installation Guide on the CD-ROM.  
If you perform a standard installation of Sharpdesk (select Typical  
in the installation type selection screen), Network Scanner Tool will  
also be installed. You can also select Custom installation and install  
only Network Scanner Tool.  
If your computer does not currently have Internet Explorer version  
5.5 or later installed, Sharpdesk will install a minimal version of  
Internet Explorer 5.5 on your computer.  
1 Quit any software applications and/or resident programs that are  
running on your computer.  
2 Insert the CD-ROM into your CD-ROM drive.  
If the Sharpdesk installation screen appears. go to Step 6.  
If the screen does not appear, continue with Step 3.  
3 Double-click "My Computer" ( ).  
4 Double-click the CD-ROM icon ( ).  
5 Double-click the Sharpdesk folder, and then double-click SETUP  
(
).  
6 Follow the instructions on the screen.  
In the license number entry line in the user information screen,  
enter the license number that appears on the cover of this manual.  
30  
 
Installing the Network Scanner Software  
If you select Typical in the installation type screen, Network  
Scanner Tool will also be installed. If you only wish to install  
Network Scanner Tool, select Custom in the installation type  
screen and then check only Network Scanner Tool.  
Sharpdesk Imaging is installed together with Sharpdesk. If Imaging  
for Windows was previously installed, Sharpdesk Imaging will  
overwrite Imaging for Windows.  
The Sharpdesk installation package contains Sharpdesk Imaging,  
which is a version of Eastman Software's “Imaging for Windows  
Professional Edition” that has been customized for the Sharp  
Corporation. If Eastman Software's “Imaging for Windows  
Professional Edition” has already been installed on your computer,  
Sharpdesk Imaging will not be installed.  
“Imaging for Windows Professional Edition” and Sharpdesk Imaging  
use common registry entries, and installing “Imaging for Windows  
Professional Edition” after Sharpdesk has been installed may cause  
abnormal operation. In this case, uninstall Sharpdesk and  
Sharpdesk Imaging, and then install “Imaging for Windows  
Professional Edition”. After that, reinstall Sharpdesk.  
Setting up Network Scanner Tool  
When installation of the software is completed, the Sharp Network  
Scanner Tool Setup Wizard will appear. Follow these steps to set up  
the Network Scanner Tool.  
The FO-DC500/600 is referred to as “Copier” in the windows of the  
setup wizard.  
1 When the Sharp Network Scanner Tool Setup Wizard appears, click  
OK after confirming that the FO-DC500/600 is connected to the  
network. Follow the on-screen instructions to complete the setup.  
31  
 
Installing the Network Scanner Software  
2 Enter any name you wish for the Process Definition Prefix and any  
letter for Initial, and click Next. Click Help for detailed information.  
The name of your computer initially appears in the Prefix box. If you  
wish to change the prefix, enter a name in 6 characters.  
Enter any letter for the Initial (the initial is not used on the FO-  
DC500/600, however, an entry is necessary).  
The Process Definition defines instructions for how the image will  
be processed once it arrives at the computer.  
3 Check the Process Definitions you wish to use and click Next.  
Network Scanner Tool is shipped with 3 pre-defined sets of  
instructions called Process Definitions if you install both Sharpdesk  
and Network Scanner Tool. The “Process Definition Prefix” that  
was set in Step 2 appears in the displayed name of each process  
(“Sharp” is used for the prefix in the examples below).  
32  
 
Installing the Network Scanner Software  
-Convert By OCR (name displayed: Sharp-OCR)  
Converts a scanned file to an editable document.  
-Send Email (name displayed: Sharp-Email)  
Launches your default e-mail application so the file can be e-mailed.  
-Sharpdesk Desktop (name displayed: Sharp-Desk),  
Launches the Sharpdesk application (this is the default).  
Network Scanner Tool is shipped with 2 pre-defined Process  
Definitions if you install only Network Scanner Tool.  
-Send Email (name displayed: Sharp-Email),  
-My Documents (name displayed: Sharp-MyDocs)  
Stores the file in the “My Documents” folder in your computer (this  
is the default).  
4 Select the machine (or machines) that you wish to use as a network  
scanner. The name that initially appears is the machine name set  
during the installation of the network scanning function. If a name was  
not set, “FO-DC500(600)” (or a higher number if there are multiple  
FO-DC500/600 machines on the network) will appear.  
Click the Properties button and then the Advanced button, and select  
whether your computer uses an IP address or a host name on the  
network (ask your network administrator if you do not know).  
When finished, click Next.  
The FO-DC500/600 is automatically detected on the network.  
The settings in Steps 3 and 4 can be changed later by clicking the  
Windows Start button, pointing to Programs Sharpdesk and then  
,
selecting Network Scanner Tool Configuration. For more details, see  
on-line Help or the Network Scanner Tool User's Guide in the CD-ROM.  
33  
 
Installing the Network Scanner Software  
5 When the completion message appears, click Finish. The "Search  
Setup Wizard" will appear next. Follow the on-screen instructions to  
create an index database. For more information, see the Sharpdesk  
Installation Guide and Sharpdesk User's Guide.  
Uninstalling a program  
You can uninstall the software with “Add/Remove Programs” in the  
Windows Control Panel, or with the Sharpdesk Uninstaller.  
When Sharpdesk is uninstalled, Network Scanner Tool is also  
uninstalled. Note that if Network Scanner Tool is uninstalled, you will no  
longer be able to directly receive image data from the machine. Note  
that the Sharpdesk desktop folder is not removed when you uninstall  
Sharpdesk.  
If you uninstall Sharpdesk Imaging, you will not be able to open  
image files unless you re-install the Windows accessory Imaging for  
Windows.  
If you uninstall the programs, use the Web page in the machine to  
clear the Rapid Key or Speed Dial number that contained your  
computer as a Scan to Desktop destination.  
Uninstalling the software programs with the Sharpdesk Uninstaller  
Click Start and then point to Programs (All Programs in Windows XP),  
Sharpdesk, and then Uninstall Sharpdesk. Follow the instructions on  
the screen.  
If an additional FO-DC500/600 machine is installed on  
the network  
If an additional FO-DC500/600 machine is installed on your network  
after you have installed Sharpdesk and the Network Scanner Tool, it is  
not necessary to reinstall the software. Simply follow the steps below  
to automatically detect the new machine.  
1 Click the Start button, point to Programs, Sharpdesk, and then  
Network Scanner Tool Configuration. Click the Copiers tab in the  
window that appears.  
2 Click the Auto Detect button. The names of the FO-DC500/600  
machines on your network will be displayed. Select the name of the  
34  
 
9. Troubleshooting  
Problem: The recipient can not open the image data.  
Check:  
Does the recipient have a software program (viewer) that  
is compatible with the format of the file sent?  
Solution: Try sending the image using a different file format (TIFF  
or PDF) and/or compression method (uncompressed, G3  
and G4).  
Problem: Data sent does not reach the recipient.  
Check:  
Is the image being sent to the correct address? When  
using a Rapid Key or Speed Dial number, is the correct  
address (e-mail address or FTP address) stored in the  
Rapid Key or Speed Dial number?  
Solution: Check the stored address and correct if necessary.  
* If Scan to E-mail is not successful, check to see if an  
unsuccessful delivery message was sent to your  
specified sender’s e-mail address. This may provide  
details on the problem.  
* To use Scan to Desktop, the Network Scanner Tool  
must be installed.  
Problem: Scan to E-mail is not successful.  
Check:  
The image might have exceeded the file size limit set by  
your administrator for e-mail.  
Solution: Reduce the file size (decrease the number of scanned  
pages, use a lower resolution setting, or use a higher  
compression level such as G4). Contact your  
administrator to see if there is a file size limit for e-mail.  
35  
 
Troubleshooting  
Problem: Takes a long time to send an image.  
Check:  
A large file size can greatly increase the amount of time  
required for transmission.  
Solution: Reduce the file size (decrease the number of scanned  
pages, use a lower resolution setting, or use a higher  
compression level such as G4).  
Problem: Cannot connect to the network.  
Check:  
The Network Interface Board (NIC) has failed or is not  
properly connected.  
Solution: Make sure the NIC is operating properly and is connected to  
the network cable. If the problem persists, contact your  
administrator or authorized Sharp Dealer.  
Error Message at the Communication Error  
When a communication error has occurred during the sending the  
scanned image data, the following error message with an error code  
will appear in the display of the machine.  
NET-SCAN ERROR CE-XX  
Error Code Table  
Error Code Description of the Error  
CE-01  
An optional network interface board is not installed or  
out of order.  
CE-02  
CE-03  
Cannot find the specified mail server or FTP server.  
The server has been down during the scanning of the  
original.  
CE-04  
An invalid account name or password for the FTP  
server has been entered.  
CE-05  
CE-00  
An invalid directory of the FTP server has been entered.  
Other error than the above mentioned has occurred.  
36  
 
 
(Australia Only)  
WARRANTY  
Facsimile Products  
Congratulations onYour Purchase!  
This Sharp product is warranted against manufacturing defects for a period of twelve (12) months from  
the date of original purchase.  
In the event of any defect arising in the equipment during the warranty period, such repairs should only  
be carried out by the Dealer from which the unit was originally purchased or a Service Centre approved  
by Sharp to service this type of equipment. These repairs would be carried out at no charge to the  
owner, subject to the conditions specified herein.  
The owner is responsible for any transportation and insurance costs if the product has to be returned  
for repair.  
This warranty does not extend to accessories or defects or injuries caused by or resulting from causes  
not attributable to faulty parts or the manufacture of the product, including but not limited to, defect or  
injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, liquid  
spillage, vermin infestation, software, use of consumables other than those approved by Sharp, or any  
alterations made to the product which are not authorised by Sharp.  
Please retain your sales documentation, as this should be produced to validate a warranty claim.  
This warranty is in addition to and in no way limits, varies or excludes any express and implied rights  
and remedies under any relevant legislation in the country of sale. However, to the extent permitted by  
such legislation, Sharp excludes any liability for any indirect or consequential damages arising from the  
purchase or use of the product.  
To the extent permitted by law, Sharp excludes all implied warranties and conditions and where the  
product is one that is not normally required for personal, domestic or household use, Sharp limits its  
liability to the repair or replacement (at Sharp's option) of materials or workmanship which are found by  
Sharp to be defective.  
For your reference, please enter the particulars of your purchase below and retain, with your purchase  
documentation.  
Model No.  
Serial No.  
Date of Purchase  
Place of Purchase  
SPform046 (Dec2001)  
FOR LOCATION ENQUIRIES WITHIN  
AUSTRALIA  
REGARDING YOUR LOCAL  
SHARP APPROVED SERVICE CENTRE  
CALL SHARP  
LOCAL CALL: 1 300 135 022  
FACSIMILE: (02) 9672 1210  
SHARP CORPORATION OF AUSTRALIA PTY. LIMITED  
A.B.N. 40 003 039 405  
1 Huntingwood Drive, Huntingwood NSW 2148  
1
Important Notice: This warranty applies only to products sold in Australia  
 
SHARP ELECTRONICS CORPORATION  
Sharp Plaza, Mahwah, New Jersey 07430-1163  
1-800-BE-SHARP  
SHARP ELECTRONICS OF CANADA LTD.  
335 Britannia Road East, Mississauga, Ontario L4Z 1W9  
SHARP CORPORATION OF AUSTRALIA PTY.LTD.  
A.C.N. 003 039 405  
1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148  
SHARP ELECTRONICS (NORDIC) AB  
Box 14098 Gustavslundsvägen 12 S-167 14 Bromma, Sweden  
Phone: (08) 634 3600  
SHARP ELECTRONICS (EUROPE) GMBH  
Sonninstraße 3, 20097 Hamburg, Deutschland  
Telefon: (040) 2376-0  
SHARP ELECTRONICS GES.M.B.H.  
Handelskai 342, 1020 Wien, Österreich  
Telefon: (0222) 72 719-0  
SHARP ELECTRONICS (SCHWEIZ) AG  
Langenwiesenstrasse 7, 8108 Dällikon, Switzerland  
Phone: (01) 846-6111  
SHARP ELECTRONICS ITALIA S.p.A.  
Via Lampedusa 13, 20141 Milano, Italia  
Telefono: +39 0289595-1  
SHARP CORPORATION  
PRINTED IN THAILAND  
(TINSE4314XHTB)  
 

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