RCA Cordless Telephone 27910 User Guide

27910/27920  
Slot for belt  
clip  
4. Plug the telephone line cord into the TEL LINE jack on the back of the base and into  
a modular phone jack.  
Memory Dialing  
doesn’t work  
•Did you program the memory location keys  
correctly?  
INTRODUCTION  
MAKING A CALL  
CONNECTING THE BELT CLIP  
MEMORY  
40-Channel 2.4GHz  
CordlessTelephone  
User’s Guide  
•Did you follow proper dialing sequence?  
After initial set up, put handset in the base for 12 hours to charge the battery.  
The only two things you need to know to make a call are:  
There are two slots, one on each side of the handset.  
Your Cordless Telephone is designed to give you flexibility in use and high quality  
performance. To get the most from your new cordless telephone, we suggest that you  
take a few minutes right now to read through this instruction manual.  
NOTE: The phone automatically defaults to touch-tone dialing. To change to pulse  
(rotary) dialing, see “Tone/Pulse Dialing.” If you don’t know which type of service you  
have, check with the phone company.  
Store up to ten 20-digit telephone numbers in memory for quick dialing.  
•Make sure the tone/pulse setting is  
programmed correctly.  
Attach the belt clip by inserting the sides of the belt clip into the  
slots. Snap the ends of the belt clip into place.  
Press the TALK button before you dial.  
STORING A NUMBER IN MEMORY  
1. Make sure the phone is OFF.  
Unit locks up and  
no communication  
between the base  
and the handset  
•If the phone still does not work,  
disconnect the power cord and remove  
the battery pack.Then reconnect the  
power cord and reinstall the battery pack.  
Place handset in the base for 10 seconds  
to allow it to reinitialize.  
IMPORTANT: Because cordless phones operate on electricity, you should have at least one  
phone in your home that is not cordless, in case the power in your home goes out.  
Press TALK or place the handset in the base to hang up.  
CAUTION: Use only the ATLINKS USA, Inc. 5-2527 (black) or 5-2526 ( white)  
power supply that came with this unit. Using other adapters may damage the unit.  
CHANGING THE BATTERY  
IN USE INDICATOR  
2. Press the mem button.  
The phone is ON when the indicator on the handset antenna is lit and the page/ in use  
indicator on the base is lit.  
CAUTION: When using telephone equipment, there are basic safety  
instructions that should always be followed. Refer to the IMPORTANT SAFETY  
INSTRUCTIONS provided with this product and save them for future reference.  
3. Press any number key (0-9) to store the phone number in that memory location.  
4. Press mem button.  
Make sure the telephone is OFF before you replace battery.  
WALL MOUNT INSTALLATION  
3
1. Remove the battery compartment door.  
•If  
a
power outage occurs while the  
REDIAL  
5. Use the keypad to enter the number (up to 20 digits) you want to store in that  
memory location.  
2. Disconnect the cord attached to the battery pack and remove  
the battery pack from the handset.  
handset is away from the base, the  
handset must be returned to the base  
when the power returns.  
Press the TALK button, then press the redial button to redial the last number you called  
(up to 32 digits).  
BEFORE YOU BEGIN  
6. Press the mem button again to confirm.  
3. Insert the new battery pack and connect the cord into the jack  
inside the handset.  
PARTS CHECKLIST  
RECEIVING A CALL  
4. Put the battery compartment door back on.  
CHANGING A STORED NUMBER  
SERVICE  
7
To answer a call, you must press the TALK button before you can talk.  
4
5. Place handset in the base to charge. If you don’t charge the  
handset battery properly (for 12 hours) when you first set up the  
phone and/or when you install a new battery pack, the battery’s  
long-term performance will be compromised.  
Make sure your package includes the items shown here.  
T
ALK  
MUTE  
Use the same procedure to change a stored number as you do to store a number—  
VOL  
ATLINKS Communications Canada, Inc., warrants to the purchaser or gift recipient that  
if any manufacturing defect becomes apparent in this product within 1 year from the  
original date of purchase, it will be replaced free of charge, including return  
transportation.  
re  
di  
m
e
m
a
l
youre just replacing the phone number with a different number.  
1
3
DEF  
2
DEF  
ABC  
4
GHI  
6
MNO  
5
1
2
7
PQRS  
9WXYZ  
8TUV  
FLASH  
5
*TONE  
#
PAUSE  
O
OPER  
r
a
m
og  
r
p
ringer  
cha  
sh  
f
la  
TALK  
MUTE  
n
VOL  
Telephone line cord  
off  
on  
re  
d
em  
STORING A REDIAL NUMBER  
1. Make sure the phone is OFF.  
ia  
l
m
Use the program/flash button to activate custom calling services such as Call Waiting  
or call transfer, which are available through your local phone company.  
page/in use  
charge  
1
3
DEF  
2
DEF  
ABC  
6
4
GHI  
6
MNO  
5
PAGE  
This warranty does not include damage to the product resulting from accidents, misuse  
or leaking batteries.  
7
PQRS  
9WXYZ  
CAUTION: To reduce the risk of fire or personal injury, use only the battery  
listed in the instruction book.  
8TUV  
*TONE  
#
P
AUSE  
O
OPER  
r
a
m
og  
r
p
ringer  
cha  
sh  
fla  
n
off  
on  
Because it is necessary to charge the handset for 12 hours prior to connecting the  
phone for use the first time, it is better to leave the unit on a flat surface during initial  
charge before attempting to hang it on the wall.  
TIP: If you press the TALK button to activate custom calling services such as call  
waiting, you’ll hang up the phone. Press “program/flash” instead.  
2. Press the mem button.  
Should your product not perform properly during the warranty period, either:  
Handset Mounting Belt clip AC power supply  
Handset  
Base  
3. Press any number key (0-9) to store the phone number in that memory location.  
4. Press redial.  
1. Return it to the selling dealer with proof of purchase for replacement,  
OR  
battery  
bracket  
BATTERY SAFETY PRECAUTIONS  
1. Remove the battery compartment door on the handset, insert the battery pack, plug  
the cord into the jack (inside the compartment), and replace the compartment door.  
MODULAR JACK REQUIREMENTS  
VOLUME  
5. Press the mem button again to confirm.  
Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,  
toxic materials could be released which can cause injury.  
2. Remove the batteries (where applicable), and pack product complete with  
accessories in the original carton (or equivalent).  
You need an RJ11 (CA11A) type modular phone jack, which is the most common  
type of phone jack and might look like the one pictured here. If you dont have a  
modular jack, call your local phone company to find out how to get one installed.  
The volume up and down arrow buttons control the volume of the handset's earpiece.  
2. Set the RINGER switch (on the handset front) to ON, and place handset in the cradle  
on the base.  
Keep batteries out of the reach of children.  
Remove batteries if storing over 30 days.  
STORING A PAUSE IN MEMORY  
Use the # PAUSE button to insert a pause when a delay is needed in the dialing  
sequence (for example, when you must dial a 9 to get an outside line or when you must  
enter codes to access your banks information line). Each pause counts toward the 20-  
digit limit.  
Mail prepaid (with proof of purchase) and insured to:  
3. Plug one end of the power supply into the power jack on the back of the base and  
the other end into an electrical outlet. The chargeindicator comes on, verifying  
the battery is charging.  
RINGER SWITCH  
ACCESSORY ORDER FORM  
ATLINKS Communications Canada, Inc.  
c/o Thomson multimedia Ltd.  
6200 Edwards Boulevard  
Mississauga, Ontario  
DIGITAL SECURITY SYSTEM  
The handset ringer switch can be set to ON or OFF. If the switch is off, the unit will not ring.  
MODEL NO.  
PRICE*  
QUANTITY TOTAL  
DESCRIPTION  
Your cordless phone uses a digital security system to provide protection against false  
ringing, unauthorized access, and charges to your phone line.  
TROUBLESHOOTING GUIDE  
translucent  
cool gray  
Allow the phone to charge for 12 hours prior to first use. If you don't properly  
charge the phone, battery performance will be compromised.  
white  
black  
5-2527  
N/A  
RINGER TONE  
In case of difficulty, please check the following Troubleshooting Guide before seeking service.  
Canada L5T 2V7  
If you need to dial 9 to get an outside line and want to store a number in memory  
without having to dial 9 each time, you would:  
When you place the handset in the base, the unit verifies its security code. After a  
power outage or battery replacement, you should place the handset in the base for  
about 20 seconds to reset the code.  
AC power supply  
N/A  
5-2526 $15.50  
5-2524 $5.61  
$14.95  
To select the ringer tone:  
4. Remove the handset from the cradle and set aside. Turn the base over and align the  
four slots on the bottom of the base with the four hook tabs on the bracket.  
The provisions of this written warranty are in addition to and not a modification of or  
subtraction from the statutory warranties and other rights and remedies contained in  
any applicable legislation, and to the extent that any such provisions purport to  
disclaim, exclude or limit any such statutory warranties and other rights and remedies,  
such provisions shall be deemed to be amended to the extent necessary to comply  
therewith.  
Belt clip  
5-2535  
Problem  
Solution  
•Check installation:  
1. Press the program/flash button.  
1. Make sure the phone is OFF.  
Replacement battery  
5-2522  
5. Insert the hook-tabs into the slots and push upwards until the bracket snaps  
securely into place.  
2. Press 1 or 2 for Ringer Tone selection.  
3. Press the program/flash button again. You will hear a confirmation tone.  
No dial tone  
2. Press the mem button.  
— Is the base power cord connected to a  
working outlet?  
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may  
cause interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent  
such interference, the base of the cordless telephone should not be placed near or on  
top of a TV, microwave oven, or VCR. If interference continues, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
Certain other communications devices may also use the 2.4 GHz frequency for  
communication, and, if properly set, these devices may interfere with each other and/  
or your new telephone. If you are concerned with interference, please refer to the  
owner’s manual for these devices on how to properly set channels to avoid  
interference. Typical devices that may use the 2.4 GHz frequency for communication  
include wireless audio/video senders, wireless computer networks, multi-handset  
cordless telephone systems, and some long-range cordless telephone systems.  
To order, call 1-800-338-0376 (for accessories only) or complete this order form.  
3. Press any number (0-9) to store the phone number in that memory location.  
4. Press mem again.  
6. Plug the telephone line cord into the TEL LINE jack on the back of the base and into  
a modular phone jack.  
For credit card purchases  
— Is the handset antenna and the page/in  
use indicator on the base lit?  
We bring good things to life.  
MUTE  
Your complete charge card number, its expiration date and your signature  
are necessary to process all charge card orders.  
If you are unable to find a qualified servicer for out of warranty service, you may write  
to:  
5. Enter the number 9 (or any other appropriate number) to access an outside line.  
6. Press # PAUSE.  
— Is the telephone line cord connected to  
the base unit and the wall jack?  
7. Slip the mounting holes over the wall plate posts and slide the unit down firmly into  
place. (Wall plate not included.)  
Use the MUTE button to interrupt a phone conversation to talk privately with someone  
else in the room.  
Copy your complete account number from your VISA card.  
•Disconnect the base from the wall jack  
and connect another phone to the same  
jack. If there is no dial tone in the second  
phone, the problem might be your wiring  
or local service.  
•Is the handset out of the base units  
range? Move closer to the base unit.  
•Make sure the battery is properly charged  
(12 hours).  
•Is the battery pack installed correctly?  
•If the phone still does not work, discon-  
nect the power cord and remove the  
battery pack.Then reconnect the power  
cord and reinstall the battery pack. Place  
handset in the base for 10 seconds to  
allow it to reinitialize.  
ATLINKS Communications Canada, Inc.  
c/o Thomson multimedia Ltd.  
P.O. Box 0944  
8. Place the handset in the cradle.  
IMPORTANT INFORMATION  
7. Enter the phone number you want to store in memory.  
8. Press the mem button again to confirm.  
1. Press the MUTE button to activate mute feature (the handset antenna indicator  
blinks).  
NOTICE: The Industry Canada label identifies certified equipment. This certification means  
that the equipment meets certain telecommunications network protective, operational and  
safety requirements. The Industry Canada does not guarantee the equipment will operate to  
the users satisfaction.  
NOTE: If desired, gather the extra telephone and power adapter line cord together,  
fasten with a wire tie, and store inside the wall mounting bracket.  
My card expires:  
Indianapolis, Indiana, U.S.A., 46206-0944  
2. Press MUTE again to turn it off.  
TIP: If you need a longer pause, press the # PAUSE button twice.  
Attach your sales receipt to this booklet for future reference. This information is  
required if service is needed during the warranty period.  
NOTE: The phone automatically defaults to touch-tone dialing. To change to pulse  
(rotary) dialing, see “Tone/Pulse Dialing.” If you don’t know which type of service you  
have, check with the phone company.  
TONE/PULSE DIALING  
Before installing this equipment, users should ensure that it is permissible to be connected  
to the facilities of the local telecommunications company. The equipment must also be  
installed using an acceptable method of connection. The customer should be aware that  
compliance with the above conditions may not prevent degradation of service in some  
situations.  
Copy your complete account number from your  
Master Card or Discover.  
PURCHASE DATE  
This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing.  
The phone is automatically set for touch-tone use. To set tone or pulse dialing:  
DIALING A STORED NUMBER  
1. Make sure the phone is ON by pressing the TALK button.  
_____________________________________________________________________  
CAUTION:  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
NAME OF STORE  
1. Make sure the phone is OFF.  
2. Press the mem button.  
CAUTION: Use only the ATLINKS USA, Inc. 5-2527(black) or 5-2526( white)  
power supply that came with this unit. Using other adapters may damage the unit.  
THE EXCLAMATION  
POINT WITHIN THE  
TRIANGLE IS A  
WARNING SIGN  
ALERTING YOU OF  
IMPORTANT  
INSTRUCTIONS  
ACCOMPANYING THE  
PRODUCT.  
THE LIGHTNING FLASH CAUTION: TO REDUCE THE RISK OF  
AND ARROW HEAD  
ELECTRIC SHOCK, DO NOT REMOVE  
WITHIN THE TRIANGLE COVER (OR BACK). NO USER  
_____________________________________________________________________  
2. Press the program/flash button once.  
Repairs to certified equipment should be made by an authorized Canadian maintenance  
facility designated by the supplier. Any repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the telecommunications company cause to  
request the user to disconnect the equipment.  
Copy the number above your name on  
the Master Card.  
3. Press the number (0-9) for the desired memory location. The number dials  
automatically.  
IS A WARNING SIGN  
ALERTING YOU OF  
“DANGEROUS  
VOLTAGE” INSIDE THE  
PRODUCT.  
SERVICEABLE PARTS INSIDE. REFER  
SERVICING TO QUALIFIED SERVICE  
PERSONNEL.  
3. Press * for TONE or # for PULSE.  
REN NUMBER  
On the bottom of this equipment is a label indicating, among other information, the FCC  
Registration number and Ringer Equivalence Number (REN) for the equipment. You  
must, upon request, provide this information to your telephone company.  
WARNING:TO PREVENT FIRE OR  
ELECTRICAL SHOCK HAZARD, DO  
NOT EXPOSETHIS PRODUCT TO  
RAIN OR MOISTURE.  
4. Press the program/flash button again. You will hear a confirmation tone.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
IMPORTANT: If you make test calls to emergency numbers stored in memory, remain  
on the line and briefly explain the reason for the call to the dispatcher. Also, it’s a good  
idea to make these calls in off-peak hours, such as early morning or late evening.  
Users should ensure for their own protection that the electrical ground connections of the  
power utility, telephone lines and internal metallic water pipe systems, if present, are  
connected together. This precaution may be particularly important in rural areas.  
CORDLESS PHONE BASICS  
TEMPORARY TONE  
Dial tone is OK, but  
can’t dial out  
•Make sure the tone/pulse setting is  
programmed correctly.  
My card expires:  
This feature enables pulse (rotary) service phone users to access touch-tone services  
offered by banks, credit card companies, etc., by pressing the TONE button to  
temporarily make the phone touch-tone compatible. To get information about your bank  
account, for example, you would:  
INSTALLATION  
The REN is useful in determining the number of devices you may connect to your  
telephone line and still have all of these devices ring when your telephone number is  
called. In most (but not all) areas, the sum of the RENs of all devices connected to one  
line should not exceed 5. To be certain of the number of devices you may connect to  
your line as determined by the REN, you should contact your local telephone company.  
CAUTION: Users should not attempt to make such connections themselves, but should  
contact the appropriate electric inspection authority, or electrician, as appropriate.  
Handset does not ring  
•Make sure the RINGER switch on the  
handset is turned to ON.  
NOTES: This equipment may not be used on coin service provided by the telephone company.  
____________________________________________________________________  
HEADSET AND BELT CLIP OPERATION  
You may have too many extension phones  
on your line.Try unplugging some  
phones.  
Party lines are subject to telephone company tariffs and, therefore, you may not be able to  
use your own telephone equipment if you are on a party line. Check with your local telephone  
company.  
4
1. Press the TALK button.  
Authorized Signature  
*Prices are subject to change without notice.  
2. Call the banks information line.  
CONNECTING AN OPTIONAL HEADSET TO THE  
HANDSET (AVAILABLE FOR MODEL 27920 ONLY)  
1
•See solutions for “No dial tone.”  
2
3. Press the TONE button after your call is answered.  
4. Follow the voice instructions to complete your transaction.  
5. Hang up when finished. The phone returns to pulse (rotary) service.  
Total Merchandise.........................................$_______________  
Sales Tax........................................................$_______________  
VOL button  
TELEPHONE NETWORK INFORMATION  
INTERFERENCE INFORMATION  
Cannot hear phone  
conversation  
•Press the VOL button to adjust the  
volume to the desired listening level.  
Should your equipment cause trouble on your line which may harm the telephone  
network, the telephone company, where practicable, may notify you that temporary  
discontinuance of service may be required. Where prior notice is not practicable and  
the circumstances warrant such action, the telephone company may temporarily  
discontinue service immediately.  
This equipment generates and uses radio frequency energy which may interfere with  
residential radio and television reception if not properly installed and used in accordance  
with instructions contained in this manual. Reasonable protection against such interference  
is ensured, although there is no guarantee this will not occur in a given installation. If  
interference is suspected and verified by switching this equipment on and off, the user is  
encouraged to try to correct the interference by one or more of the following measures:  
Reorient the radio/television receivers antenna, relocate the equipment with respect to the  
receiver, plug the equipment and receiver into separate circuit outlets. The user may also  
wish to consult a qualified radio/television technician for additional suggestions. This  
equipment has been fully tested and complies with all limits for Class B computing devices  
pursuant to part 15 FCC Rules and Regulations. This apparatus does not exceed the class B  
limits for RF noise emissions specified in the RFI regulations of the Industry Canada.  
TALK  
button  
MUTE  
button  
We are required by law to collect the appropriate sales tax for each individual state,  
county, and locality to which the merchandise is being sent.  
For hands free conversation, connect the headset  
(optional) to the HEADSET jack as shown. The  
handset receiver and microphone are disabled  
3
TALK  
MUTE  
em  
VOL  
You experience static,  
•Change channels.  
Use VISA or Master Card or Discover preferably. Money order or check must be in U.S.  
currency only. No COD or Cash. All accessories are subject to availability. Where  
applicable, we will ship a superseding model.  
PAGING THE HANDSET  
noise, or fading in and out •Is handset out of range? Move closer to  
the base.  
r
edial  
m
mem  
button  
redial  
button  
when the headset is connected.  
page/in use  
Press the PAGE button on the base to locate a misplaced  
indicator  
Headset  
jack  
3
DEF  
•Does the base need to be relocated?  
•Charge handset battery.  
•Make sure base is not plugged into an  
outlet with another household appliance.  
$5.00  
1
Shipping/Handling....................................... $_______________  
Adjust the headset to rest comfortably on top of  
handset. When you press the PAGE button, the handset beeps  
2
DEF  
ABC  
The telephone company may make changes in its communications facilities,  
equipment, operations or procedures where such action is required in the operation of  
its business. If these changes are expected to affect the use or performance of your  
telephone equipment, the telephone company will likely give you adequate notice to  
allow you to maintain uninterrupted service.  
page/in use  
your head and over your ear. Move the  
microphone to approximately 2 to 3 inches from  
your mouth.  
and the indicator on the handset antenna and the page/in use  
indicator on the base blinks. Press the TALK button when you  
locate the handset. The page signal is three beeps every two  
seconds for two minutes.  
charge  
indicator  
Total Amount Enclosed.................................$_______________  
4
GHI  
6
MNO  
charge  
5
DESKTOP INSTALLATION  
1. Remove the battery compartment door on the handset, insert the battery pack, plug  
the cord into the jack (inside the compartment), and replace the compartment door.  
PAGE  
Mail order form and money order or check (in U.S. currency) made payable  
to Thomson multimedia Inc. to:  
7
PQRS  
9WXYZ  
8TUV  
TONE  
button  
PAUSE  
button  
PAGE  
button  
*TONE  
#
PAUSE  
Press the TALK button to answer or place a call  
before using the headset.  
Range is shorter  
than normal  
•Press the CHAN button during the  
conversation to select a new channel.  
O
OPER  
a
Thomson multimedia Inc.  
o
ringer  
p
ch  
a
2. Set the RINGER switch (on the handset front) to ON, and place handset in the cradle  
on the base.  
n
NOTE: You can still page the handset with the ringer off.  
flash  
Notice must be given to the telephone company upon termination of your telephone  
from your line.  
program/  
flash button  
chan  
button  
Mail Order Department  
off  
on  
HEARING AID COMPATIBILITY  
Battery will not hold  
charge  
a
•Be sure you are sufficiently charging the  
battery for 12 hours, you can expect  
approximately 4 hours of talk time.  
P.O. Box 8419  
3. Plug the power supply into the power jack on the back of base and the other end into  
an electrical outlet. The chargeindicator comes on verifying the battery is charging.  
CHANNEL BUTTON  
Headset  
plug  
Ronks, PA 17573-8419  
This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.  
If you ever experience any interference or dont have clear voice quality, press the  
Name_______________________________________________________  
•Check to be sure battery contacts on both  
INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM  
REN NUMBER IS LOCATED ON THE CABINET BOTTOM  
ATLINKS Communications Canada Inc.  
Allow the phone to charge for 12 hours prior to first use. If you dont properly charge  
the phone, battery performance will be compromised.  
ringer  
button  
chan button on the handset to advance to another channel.  
the handset and the base are making  
Address_____________________________________ Apt.____________  
City ________________________State________ ZIP_________________  
contact and are clean; free of dirt or lint.  
•When the handset is placed in the base,  
check that the base CHARGE indicator is on.  
(An Alcatel /Thomson Multimedia Joint Venture)  
Model 27910/20  
Daytime Phone Number (  
)_______________________________  
© 2001 ATLINKS Communications Canada, Inc.  
15713990 (Rev. 2 E/F)  
Trademark(s) ® Registered  
01-30  
Please make sure that this form has been filled out completely.  
Marque(s) ® déposée(s)  
Printed in China  
 

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