SnapServer® SAN S2000
Quick Start Guide
Overview
Rack Installation
This document describes how to unpack an SnapServer
SAN S2000 appliance from Overland Storage and install
it into a four-post, 32-inch depth, EIA-310 rack.
Before installing the disk drives, it is recommended that
the unit first be secured in the rack.
WARNING: Use care during rack installation or removal to
prevent accidental tipping of the rack causing damage or
personal injury.
WARNING: To reduce the risk of electric shock or damage
to equipment, always remove any power cords while
working with the unit.
AVERTISSEMENT: soyez prudent lors de l'installation ou
de l'enlèvement du support afin d'empêcher le
renversement accidentel de la crémaillère, pour éviter
dommages et blessures.
AVERTISSEMENT: pour réduire le risque de choc
électrique ou endommagement de l'équipement, retirez
toujours les cordons électriques en travaillant avec l'appareil.
The rail kit included with the S2000 is adaptable for
installation in the two major types of hardware racks:
squared-holed and round-holed EIA-310 racks.
CAUTION: While working with the unit, observe standard
Electrostatic Discharge (ESD) precautions to prevent
damage to micro-circuitry or static-sensitive devices.
NOTE: A two-post telco-style rack or any rack that is less than
29-inches in depth will not support this appliance. Also, for
threaded-hole racks, Overland Storage recommends using a
shelf.
Register First
Before starting, it is essential that you activate your
Overland warranty. Technical and warranty support are
not available until this is done:
The rails are not universal. They are stamped LH (left)
and RH (right) and must be mounted on the appropriate
side (when facing the rack front).
1. Go to the Overland Storage web site
(http://www.overlandstorage.com/).
Attach Inner Rails to Chassis
2. Click the Service & Support tab.
This procedure is required for all rack types:
3. Select My Products tab > Register New Product.
1. Mark the screw holes on the rack where the rails will
be installed.
NOTE: Be sure rear holes are horizontally in line with the
front holes to ensure the unit remains level.
NOTE: If you are not yet a member, click “New member?”
and follow the instructions given. It’s free and easy!
Inner Member Latch
Middle Member Latch
(Hidden)
Figure 1. Support Site Login
5. Fill in the information and click Submit.
Outer Member
Middle Member
Within three business days, you will receive an e-mail
from Overland with your warranty certificate. Follow the
instructions included to complete the process.
Figure 2. Inner Rail Release Latch
a. Fully extend the rail set.
b. Push the inner member latch down, and remove
the inner rail.
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4. Slide the unit in and out a few times to ensure that
the expansion array does not bind.
If binding occurs, verify that the front and rear flanges
are mounted in the correct holes, readjusting the slide
positioning as necessary.
5. Using the two screws provided, secure the expansion
Figure 8. Using the Early Round-Hole Adaptors
3. Using the screws from the kit, secure the front of the
rail to the rack.
4. Slide the rear rail segment rearward until the rear
adaptor holes are in line with holes being used.
Figure 10. Secure the Expansion Array to Rack
5. Using the screws from the kit, secure the rear of the
rail to the rack.
Disk Drives
7. Verify that the rails are level and straight.
The S2000 comes without disk drives installed (they are
sold separately in singles and 4-packs). A combination of
4 to 12 SAS and/or SATA drives can be installed with
blank drive carriers filling in the empty slots.
Continue the installation with “Install the Unit in the
Install the Unit in the Rack
Recommended Drive Configurations
Before installing or adding drives to a SAN S2000 server,
the following must be observed:
WARNING: It is recommended that a mechanical lifter (or
at least two people) be used during rack installation or
removal to prevent injury.
• Different capacity drives can be installed; however,
they should not be included in the same RAID array,
because capacity usage for all drives in the RAID is
limited to the capacity of the smallest drive member.
AVERTISSEMENT: pour éviter toute blessure il est
recommande qu'un monte-charge (ou deux personnes
au moins) soit utilisé lors de l'installation ou de l'enlèvement
du support.
• Drives of different rotational speed (such as, SAS and
should not be installed in the same column or be
separated from each other by a column of different
1. At the front, extend the middle rail members until
they lock (click).
combining drives with different speeds, use the figures
below to plan where to place the disk drives.
2. Confirm that the ball-bearing shuttles are at the
Bearing Shuttle
Figure 9. Inserting Expansion Array Into Rack
Figure 11. Supported Drive Configurations
3. Using a mechanical lifter or two people, insert the
appliance into the rack rails.
Do not include drives with
different RPMs in the
same column.
Lift the appliance to its install height and engage the
inner members on the appliance with the middle
members protruding from the rack, and slide the
appliance into the rack until it stops.
Drive Blanks
Figure 12. Unsupported Drive Configurations
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• Overland recommends grouping columns of drives of
Cable Attachment
the same speed next to each other when possible.
All cabling and power connections are located on the rear
cooling exhaust is handled through the rear panel.
Installing Drives
NOTE: Do not remove the disk drives from their carriers. Doing
so voids the drive warranty.
Once the unit is in the rack, install the drives. Initially,
the top row is empty and the other two rows are filled
with drive blanks. Remove as many blanks as needed:
1. If a drive blank is in the slot where you are about to
install a disk drive, remove the blank by pressing the
lever release button and pulling it out.
1
2 3 4 5
6
7
8
9
1 - AC Power
2 - Mouse Port
3 - Keyboard Port
4 - Dual USB Ports
5 - COM Port
6 - Video Port
7 - Data Port 1
8 - Data Port 2
9 - Active SAS Port
2. Remove a drive assembly from the packaging.
3. Press the button to release the lever.
4. With the button on the right, position the drive
assembly in front of the appropriate bay and slide it
Figure 15. SAN S2000 Rear Panel Connections
1. Plug the network connection into Data Port 1.
Using a Category 5e (or better) cable, connect Data
Port 1 on the appliance to a Gigabit Ethernet switch
on the same LAN segment as the management
system.
2. Attach the power cords to the AC Power sockets on
back panel.
3. Plug the power cords into an UPS appliance or AC
power source.
Figure 13. Inserting Drive Carriers
4. Make sure that a iSCSI Initiator and the .NET (dot
NET) framework is installed on each Windows host
before continuing.
5. Push the lever in to lock the assembly in the bay.
5. Install the Windows SAN Manager Suite software
from the supplied CD on a host computer attached to
the same subnetwork.
IMPORTANT: To maintain proper airflow and cooling, a
drive assembly or a blank drive carrier must be installed
in every slot. No empty slots are allowed.
• If Autorun is enabled, program launches an HTML
contents page where you select the appropriate
type of software to load (32-bit or 64-bit).
Attach the Bezel
• If you are using a Mozilla-based browser or
Autorun is disabled, you need to use your file
manager to browse the CD and launch start.html
at the root level.
6. Follow the on-screen instructions.
Power Up the SAN S2000
IMPORTANT: Always turn on any EXP E2000 expansion
units on before powering up your SAN S2000. This
enables the head unit to discover the attached expansions.
1
2
Figure 14. Attaching the Bezel
1. Insert the bezel tabs into the flange holes.
2. Push the other side in until it latches (clicks).
3. If desired, lock the bezel.
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To turn the appliance ON, press and hold the Power
begin the power-up sequence.
f. At the Summary page, click Close to accept your
settings.
When the wizard finishes, the Windows SAN Manager
Home screen is displayed.
Power
Button
Configuration Information
At this point, your SAN S2000 is ready to be configured
for your specific environment and needs. The Windows
SAN Manager software provides easy access to the
Overland storage systems on the network. You can also
use the built-in SAN Web Manager to configure a specific
appliance, even from a non-Windows system.
Reset
Access
HDD
Power
NIC 2
NIC 1
Power
Fail
Overheat
/Fan Fail
Launching the SAN Web Manager
Figure 16. Front Panel Controls and Indicators
1. From a Web browser, enter the applicable IP address
to access the SAN S2000.
After you turn the power ON, the System performs a self-
test process, which takes a few minutes.
2. Use the following default login (case-sensitive):
User Name: admin
Password: password (or new assigned password)
You must leave the appliance ON while completing any
configuration processes for your application and backup
media servers.
The Web GUI appears.
3. Continue with the configuration process.
1. At the host computer, launch the Windows SAN
Manager by selecting Windows Start > All Programs
> SnapServer SAN > SnapServer SAN Manager.
Check for Software Updates
Automatically, Windows SAN Manager attempts to
discover any new SAN S2000 appliances connected to
the subnetwork and tries to connect to them.
The latest release of the SAN S2000 software can be
obtained from the Overland Storage FTP site:
1. Point your browser to
2. If successful, Windows SAN Manager then opens the
SAN Appliance Setup Wizard to guide you through
the following setup process:
2. Open the appropriate version folder.
a. At the Before You Begin page, click Next.
3. Download the latest software file based on the date.
b. At the Licensing Agreement page, read the
terms, click the check box to indicate you accept the
terms, and then click Next.
For additional assistance, search at
c. At the Identity page, enter a new name if you want
Special Notes
to rename the appliance, and click Next.
• The alarm mute and disable buttons can be found
NOTE: We highly recommend changing the name to help
identify the appliance on the network. The name must
start with a letter; subsequent characters may be letters,
numbers or hyphens. Try to keep the name short.
in different places:
• In the Windows SAN Manager, they are found in
the tasks list under Manage SnapServer SAN Pool.
• In the SAN Web Manager, they are found by
d. At the Password page, you must enter a password
clicking the subsystem name (link) under Pools.
for the appliance, confirm it, and click Next.
• To help identify a disk drive that is currently allocated
as a Hot Spare, the red LED blinks on the front of its
drive carrier. This blinking action also denotes that
the Hot Spare is active and healthy.
IMPORTANT: Overland recommends using a
password of at least six alphanumeric characters.
e. At the Pool Creation page, select the type of policy
you want, and click Next. See the user guide for
complete details.
• If your OS supports MPIO, you must install and
enable MPIO with your iSCSI initiator.
• Replication and Mirroring are optional features that
require additional licenses to activate.
NOTE: Select the Don’t Create Pool option if you want to
create multiple pools or to create a pool using only
selected disks in the enclosure. Later, use Windows SAN
Manager to create the desired pools.
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Warranty and Technical Support
Additional Information
For warranty and technical support information, see our
Contact Us web page.
User Guide
To search for more service information, visit our Expert
For detailed information on configuring your SAN S2000,
refer to the SnapServer SAN S2000 User Guide.
It is available online at:
You can get additional technical support on the Internet at http://support.overlandstorage.com, or by contacting
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